I am a Key Account Management and Business Operations professional with 2 years of experience managing high-value partner accounts, driving business growth, and improving operational processes. At Go Digit Life Insurance, I manage 10+ prime broker portfolios end-to-end as the single point of contact, working closely with partners and internal teams to drive performance, resolve escalations, and ensure smooth operations. I contributed to growing managed business from ₹100 Cr+ to over ₹400 Cr within a year while maintaining 100% SLA compliance.
A key part of my work involves using account data and business insights to identify growth opportunities, improve partner performance, and support strategic decision-making. I standardized MIS reporting, reducing manual effort by 50%, and developed dashboards and business reviews that helped accelerate decision-making by around 40%.
Earlier, during my internship with Amul, I worked with 50+ retail stakeholders to identify product placement and visibility opportunities and recommended strategies that improved visibility by 35%. I was also recognized with the Wall of Awesomeness Award for my contributions.
I am particularly interested in Business Operations, Key Account Management, Customer Success, Partner Management, and Analyst roles where I can combine stakeholder management with data-driven problem solving. I enjoy taking ownership, simplifying processes, working with cross-functional teams, and finding practical ways to improve business outcomes. I am now looking for a remote opportunity where I can continue learning, take on greater responsibility, and contribute to a high-performing team.
