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Sibel Senyigit

@sibelsenyigit

Claims Assistant at Employers Mutual Limited who processed claims, invoices and reimbursements while maintaining accurate case files.

Turkey

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What I'm looking for

I'm seeking remote international roles in customer support, customer success, claims administration, operations, finance administration or project coordination.

At Employers Mutual Limited, I processed and administered claims, prepared documentation, and maintained accurate claim files. I also handled telephone enquiries and processed invoices and reimbursements in line with GST/ITC guidelines.

At the International Labour Organization (ILO), I supported project activities, provided English–Turkish and Turkish–English translation and interpretation, and coordinated meetings and schedules. My experience also includes customer service, finance administration and operations support in Australia and Türkiye.

Experience

Work history, roles, and key accomplishments

Claims Assistant / Administrative Assistant

Employers Mutual Limited

Nov 2022 - Apr 2024 (1 year 5 months)

Processed and administered claims, responded to telephone enquiries, and prepared documentation accurately. Processed invoices and reimbursements while maintaining claims files in accordance with internal policies.

Claims Administration Customer Service Documentation Invoice Processing Reimbursement Processing Data Entry Records Management

Foreign Trade Coordinator

Ninova Ecza Deposu

Jan 2022 - Jun 2022 (5 months)

Supported sales and distribution activities including market research, inventory review, and supplier relationship management. Managed staff assignments, budgets, and resolved customer complaints.

Market Research Inventory Management Supplier Relationship Management Budget Management Customer Complaint Resolution Marketing Strategy

Project Officer

International Labour Organization (ILO)

Jul 2021 - Dec 2021 (5 months)

Supported project and programme activities, provided translation and interpretation support, and coordinated meetings and schedules. Maintained administrative records and supported contract administration.

Project Coordination Translation Interpretation Meeting Coordination Administrative Support Contract Administration IRI

Manager Assistant

SRS İnşaat Madencilik Sanayi ve Ticaret Şirketi

Aug 2016 - Jun 2017 (10 months)

Organised management meetings and weekly schedules, handled reception and switchboard duties, and supported day-to-day office administration.

Administrative Support Scheduling Reception Office Administration

Overseas Education Consultant

ABS Danışmanlık Study Abroad

Apr 2015 - Sep 2015 (5 months)

Advised prospective students on overseas education opportunities and application procedures, supported visa and accommodation applications, and maintained accurate application records.

Student Advising Visa application support Record keeping Client Liaison

Finance Manager

Gelisim Group Construction Company

Sep 2013 - Sep 2014 (1 year)

Monitored cash flows, analysed business performance and market trends, and developed financial management mechanisms. Managed budgets, supervised staff, and produced financial reports.

Financial Analysis Cash Flow Management Budget Management Financial Reporting Staff Supervision Audit

Administration Assistant

CatholicCare

Feb 2011 - Jun 2013 (2 years 4 months)

Managed reception, switchboard, online diary and booking systems, handled messages, and provided front-line information to clients. Performed typing, data entry, and mail administration.

Reception Switchboards Diary Management Data Entry Client Communication Email Administration

Operations Support Officer

G4S Compliance & Investigations

Mar 2008 - Jan 2011 (2 years 10 months)

Processed new client information, maintained case records, updated reports, and processed invoices and petty cash. Performed accurate data-entry and administrative support activities.

Data Entry Case Management Report Generation Invoice Processing Administrative Support