Tiyasha Banerjee
@tiyashabanerjee
UX Designer & HCI practitioner turning research into measurable, accessible product outcomes.
What I'm looking for
I’m a Human Computer Interaction practitioner with 8+ years across CX strategy, UX/UI research, and product design in enterprise, government, and consumer environments. I pair qualitative and quantitative research with service blueprinting, information architecture, and high fidelity design to turn insight into measurable product outcomes.
In recent work, I led research and design for an AI adoption platform that showed small and midsize business owners real dollars and profit potential before spending a cent. I also validated designs through moderated usability testing on multi-state prototypes, enforcing 44px touch targets to meet WCAG 2.2 (2.1 AA) accessibility standards, and partnering with product managers and engineers each sprint to align research findings to prioritized backlogs.
I bring rigor from both practice and publishing—coauthoring an EMNLP-accepted paper (SciEvent) and translating research frameworks into design direction. Across enterprise redesigns, I refined design systems to cut handoff time by ~40%, achieved WCAG 2.2 compliance across audited flows, and iterated over months of usability testing in collaboration with engineering via Jira.
Experience
Work history, roles, and key accomplishments
UX Designer and Researcher
TechPoint Indianapolis
Sep 2025 - May 2026 (8 months)
Led research and design for an AI adoption platform helping small and midsize business owners understand the profit potential of adopting AI before investing. Validated concepts through moderated usability testing with WCAG 2.2 accessibility requirements and partnered with product and engineering each sprint to translate findings into prioritized backlog items.
UX Research Assistant
Indiana University Indianapolis
Aug 2024 - May 2026 (1 year 9 months)
Coauthored an EMNLP accepted paper (SciEvent), contributing UX research frameworks across 6 domains and translating findings into design direction. Built information architecture for knowledge graph construction to reduce researcher task completion time and supported research data pipeline work while mentoring junior researchers on structured research protocols.
UX Designer and Researcher
Indianapolis Metropolitan Police Department
Apr 2025 - Jun 2025 (2 months)
Designed a long-term concept for an IoT pen and case management dashboard, mapping the investigative journey from crime scene to case file. Applied privacy-aware, consent-sensitive research practices using synthetic datasets and presented anonymized, masked PII extracts to detectives in an exhibition.
UX Designer and Researcher
Resource and Supply
Jan 2025 - Apr 2025 (3 months)
Designed a B2B platform concept (Pitch Craft) focused on lead generation and aligned feature priorities with early competitive positioning. Validated the prototype through moderated usability testing and validation sessions with representatives from IBM and LTI Mindtree.
User Experience Designer
Trigyn Technologies
Jul 2022 - Aug 2024 (2 years 1 month)
Served as primary design contact on UNCTAD, OICT, and DMFAS enterprise redesigns for global government stakeholders. Refined design systems in Figma and Adobe XD, improved WCAG 2.2 compliance across audited flows, and collaborated with engineering via Jira to resolve design-to-build discrepancies after extended usability testing.
UX Design Intern
Travel Toogle
May 2021 - Jul 2021 (2 months)
Designed onboarding flows across iOS and Android and delivered a production-ready prototype ahead of schedule. Conducted follow-up research to improve engagement and reduce onboarding time.
UX Design Intern
Street Swap
Apr 2021 - May 2021 (1 month)
Performed competitive analysis and helped bring to life the interface for Street Swap, enabling users to trade shoes and goods for credit. Supported validation through design QA audits and use of real user data.
Education
Degrees, certifications, and relevant coursework
Indiana University Indianapolis
Master of Science in Human Computer Interaction (HCI), Human-Computer Interaction (HCI)
2024 - 2026
Grade: GPA 3.917
Master of Science in Human Computer Interaction (HCI) program (2024–2026) with coursework in interaction design methods, interactive system prototyping, and HCI practicum experiences; GPA 3.917.
Srishti Manipal Institute of Art, Design and Technology
Bachelor of Design in Human Centered Design, Human-Centered Design
2022 -
Bachelor of Design in Human Centered Design at Srishti Manipal Institute of Art, Design and Technology (affiliated with Bengaluru City University).
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Location
Authorized to work in
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