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Shubham Vijayvargiya

@shubhamvijayvargiya

Message

Hardworking content moderator with expertise in media ethics and support.

India

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in content moderation and customer support while providing opportunities for growth and development in a collaborative environment.

I am a dedicated content moderator at TaskUs, where I have been a loyal employee since 2022. My journey has allowed me to explore various roles across different departments, enhancing my skills in product knowledge, political perception, and decision-making. I pride myself on being hardworking and reliable, always striving to contribute positively to my team.

In my current role, I have taken on responsibilities that extend beyond content moderation, including transcription and algorithm development for mainstream media. My proactive and organized approach has helped me excel in creating effective solutions that align with corporate guidelines while maintaining data confidentiality. I am passionate about leveraging my skills to support and improve business integrity.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

TaskUs

Jan 2022 - Present (3 years 6 months)

Currently working as a content moderator, focusing on business integrity and helping to create algorithms for mainstream media. Responsibilities include analyzing posts and ensuring data confidentiality while maintaining a proactive team-oriented approach.

Content Moderation Data Analysis Algorithm Development Team Collaboration Political Perception Confidentiality Problem Solving Communication

Customer Support Associate

Tech Mahindra

Sep 2021 - Apr 2022 (7 months)

Handled translation calls with strong communication skills, ensuring effective resolution of customer issues. Completed necessary documentation to assist callers.

Customer Support Translation Communication Documentation Problem Solving Planning

Customer Support Executive

Urban Vedic Pvt Ltd

Dec 2020 - Aug 2021 (8 months)

Provided fast and knowledgeable customer service, handling queries related to products and resolving service complaints. Focused on content management and media ethics.

Customer Service Content Management Media Ethics Problem Solving Communication Multi Platform Savviness

Education

Degrees, certifications, and relevant coursework

Rajiv Gandhi Proudyogiki Vishwavidyalaya

Bachelor of Computer Science, Computer Science

2015 - 2017

Analyzed daily posts, pictures and other data including effectiveness to govern including ideologies and anything impacting people’s rights. Helped create an algorithm for future recognition platform - specific to political content - like main stream English media’s.