VSvaishali sahu
@vaishalisahu
Detail-oriented content moderator with expertise in community standards enforcement.
IndiaWhat I'm looking for
I am a detail-oriented and resilient content moderator with proven expertise in enforcing community standards and managing sensitive content across digital platforms. My experience includes reviewing user-generated content to ensure compliance with guidelines and legal standards, which has equipped me with strong decision-making and conflict resolution skills. I thrive in fast-paced environments where quick thinking and adaptability are essential.
In my recent role as a Senior Content Moderator at TaskUS, I successfully executed proactive content screening, conducted policy refresher sessions, and highlighted critical issues to maintain audit readiness. My ability to handle multilingual content using translation tools has further enhanced my moderation capabilities. I am passionate about creating a safe and respectful online environment, and I take pride in my contributions to team efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Senior Content Moderator
TaskUS
Dec 2023 - Feb 2025 (1 year 2 months)
Reviewed and moderated user-generated content across platforms to ensure compliance with community guidelines, legal standards, and platform policies. Executed proactive content screening to detect and remove offensive or inappropriate materials, ensuring a safe and positive digital environment.
Accountant and Administrative
India International Public School
Jul 2021 - Jul 2022 (1 year)
Managed and updated all student data and fees management using institutional software systems. Handled admission inquiries, academic fee-related queries, and teacher recruitment support through calls and direct communication.
Customer Support Associate
Karvy Data Management
Nov 2018 - Dec 2019 (1 year 1 month)
Handled customer queries with 100% resolution accuracy while maintaining controlled Average Handling Time (AHT). Selected to transition to the Escalation Desk for managing complex cases and handling customers with high empathy and professionalism.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi University
Master of Arts, Arts
Currently pursuing a Master of Arts degree at Indira Gandhi University. This program is enhancing my knowledge and skills in a specialized field.
Rishi Galav College
Bachelor of Education, Education
Completed a Bachelor of Education at Rishi Galav College. This program provided a strong foundation in educational theories and practices.
Vrinda Sahay P.G. College
Bachelor of Science, Science
Obtained a Bachelor of Science degree from Vrinda Sahay P.G. College. This curriculum focused on scientific principles and methodologies.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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