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VS@vaishalisahu
Detail-oriented content moderator with expertise in community standards enforcement.
IndiaI am a detail-oriented and resilient content moderator with proven expertise in enforcing community standards and managing sensitive content across digital platforms. My experience includes reviewing user-generated content to ensure compliance with guidelines and legal standards, which has equipped me with strong decision-making and conflict resolution skills. I thrive in fast-paced environments where quick thinking and adaptability are essential.
In my recent role as a Senior Content Moderator at TaskUS, I successfully executed proactive content screening, conducted policy refresher sessions, and highlighted critical issues to maintain audit readiness. My ability to handle multilingual content using translation tools has further enhanced my moderation capabilities. I am passionate about creating a safe and respectful online environment, and I take pride in my contributions to team efficiency and customer satisfaction.
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Work history, roles, and key accomplishments
TaskUS
Dec 2023 - Feb 2025 (1 year 2 months)
Reviewed and moderated user-generated content across platforms to ensure compliance with community guidelines, legal standards, and platform policies. Executed proactive content screening to detect and remove offensive or inappropriate materials, ensuring a safe and positive digital environment.
India International Public School
Jul 2021 - Jul 2022 (1 year)
Managed and updated all student data and fees management using institutional software systems. Handled admission inquiries, academic fee-related queries, and teacher recruitment support through calls and direct communication.
Karvy Data Management
Nov 2018 - Dec 2019 (1 year 1 month)
Handled customer queries with 100% resolution accuracy while maintaining controlled Average Handling Time (AHT). Selected to transition to the Escalation Desk for managing complex cases and handling customers with high empathy and professionalism.
Degrees, certifications, and relevant coursework
Master of Arts, Arts
Currently pursuing a Master of Arts degree at Indira Gandhi University. This program is enhancing my knowledge and skills in a specialized field.
Bachelor of Education, Education
Completed a Bachelor of Education at Rishi Galav College. This program provided a strong foundation in educational theories and practices.
Bachelor of Science, Science
Obtained a Bachelor of Science degree from Vrinda Sahay P.G. College. This curriculum focused on scientific principles and methodologies.
Software and tools used professionally
IndiaYou can contact vaishali and 90k+ other talented remote workers on Himalayas.
Message vaishali
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HKHubaib Khan
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Akanksha Patel
Content Moderator, Taskus Pvt. Ltd.
MSMoumita Sarkar
Content Moderation, Genpact Pvt. Ltd
UPUmakanth patra
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Prosenjit Sarkar
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