I’m looking for a Analyst/Senior Analyst role in UK banking back-office/BFSI to own loan servicing and recoveries, resolve delinquency and compliance-critical cases, and improve SLA/TAT governance through process optimization and performance reporting.
Looking for a job
Vinoth David
@vinothdavid
Loan servicing & credit operations analyst with 8 years in UK recoveries, compliance, reconciliation, and workflow optimization.
IndiaWhat I'm looking for
I’m a Loan Servicing & Credit Operations specialist with 8 years of experience managing the commercial loan lifecycle across loan recoveries, delinquency resolution, and financial reconciliation in UK and global banking portfolios. At Barclays, I administered recovery accounts through GRS and Loan IQ, resolved 1,400+ compliance-critical loan files with zero regulatory findings, and helped reduce workflow processing time by 20% through targeted process overhauls.
I bring deep expertise in FCA regulatory standards, UK banking policies, and SLA/TAT governance, including scrutinising loan documentation and executing reconciliation using double-entry bookkeeping principles. I’ve also coached junior analysts on UK loan servicing documentation and platform navigation, and delivered MIS reporting on recovery performance and delinquency trends; earlier roles strengthened my customer-facing case management experience (Salesforce CRM) and lending operations fundamentals such as LTV assessment and interest rate scheduling.
Experience
Work history, roles, and key accomplishments
Process Advisor - Loan Recoveries Analyst
Barclays Global Service Centre Pvt. Ltd.
Oct 2022 - Nov 2025 (3 years 1 month)
Administered commercial loan recoveries for UK banking portfolios via GRS and Loan IQ, resolving 120+ accounts per quarter with zero SLA breaches. Scrutinised FCA-sensitive documentation across 1,400+ files, performed financial reconciliation, and improved recovery workflows by 20%.
IL
Customer Support Executive - Email Ops
Iris KPO Resourcing India Pvt. Ltd.
Sep 2020 - Mar 2022 (1 year 6 months)
Managed a daily queue of 80+ Salesforce CRM cases for financial services clients and maintained top-tier first-contact resolution performance. Produced audit-ready case documentation, supported QA improvements, and reduced re-open rates through corrective actions.
Processed high-volume retail customer cases in a strict SLA-governed environment while sustaining a 98%+ quality score over 24 consecutive months. Identified systemic process inefficiencies, supported improvement initiatives to reduce response time, and onboarded team members to productivity targets.
IL
Processed 200+ loan modification requests monthly and updated borrower documentation in alignment with internal credit policies and client SLAs. Performed credit risk assessments (including LTV computation), produced appraisal outputs for underwriting support, and sustained an error rate below 0.5%.
Education
Degrees, certifications, and relevant coursework
CC
Coimbatore Marine College
Bachelor of Science, Nautical Science
2010 - 2013
Earned a Bachelor of Science in Nautical Science at Coimbatore Marine College from 2010 to 2013.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
600k-700k USD
Social media
Job categories
Skills
Commercial Loan ServicingLoan RecoveriesCredit Risk AnalysisFinancial ReconciliationsGlobal Recoveries System (GRS)Loan IQPayment ProcessingLoan DocumentationStakeholder ManagementSharePointUK Banking PoliciesLoan To Value RatiosInterest Rate SchedulesCompiledSalesforceExcelProcess OptimizationSLA TAT Governance
Interested in hiring Vinoth?
You can contact Vinoth and 90k+ other talented remote workers on Himalayas.
Message VinothGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
