Shruti Ravindranath
@shrutiravindranath
Dynamics 365 CRM presales consultant at Tata Consultancy Services who contributed to three industry-specific solutions.
IndiaWhat I'm looking for
At Tata Consultancy Services, I gather business requirements, prepare functional specifications, and support solution design for Dynamics 365 CRM implementations. I configure Sales, Marketing, Customer Service, and Field Service modules, and support functional testing and solution validation through proof of concepts.
I work with customers to understand their needs and deliver tailored product demonstrations and presales presentations. I also develop proposals for RFPs, RFIs, AMS, upgrades, and implementation opportunities, and contributed to three industry-specific solutions using Dynamics 365 and Power Apps.
Experience
Work history, roles, and key accomplishments
Product Specialist/Functional Consultant
Jan 2021 - Present (5 years 9 months)
Results-driven Dynamics 365 CRM Presales Consultant with experience in requirements gathering, solution design, and delivering product demonstrations. Configured Sales, Marketing, Customer Service, and Field Service modules, and supported functional testing and proof of concepts.
Education
Degrees, certifications, and relevant coursework
Manakula Vinayagar Engineering College
Bachelor of Engineering, Electronics and Communication Engineering
2016 - 2020
Bachelor of Engineering in Electronics and Communication Engineering from 2016 to 2020.
Kendriya Vidyalaya
SSLC/HSC, General Studies
Completed SSLC/HSC in 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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