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Shruthi Narayanan

@shruthinarayanan1

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Technical Program Manager at Meta who drove $56M in infrastructure savings and 1.7% incremental revenue.

United States

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At Meta Platforms, Inc., I directed AI/ML infrastructure and developer productivity programs for the Ads Ranking ecosystem, driving $56M in infrastructure efficiency savings and 1.7% incremental revenue. I also led measurement initiatives that reached 98.6% automated capability detection.

I built a data debugging tooling program that reached 100% adoption across workflow changes, and a customer support improvement program that raised SLA response performance from 33% to 80%. I also developed AI-native program management tooling and self-service analytics dashboards.

At OpenGov Inc., I led infrastructure optimization initiatives that delivered 10% annual cost savings, and a testing strategy that increased unit and functional test coverage while reducing release certification timelines by 70%. Earlier, I worked on API testing at BrightEdge Technologies, UI testing at SAP Americas Inc., and enterprise banking features at Infosys Limited.

Experience

Work history, roles, and key accomplishments

Technical Program Manager

Meta Platforms, Inc.

Jun 2025 - Jul 2026 (1 year 1 month)

Directed large-scale AI/ML infrastructure and developer productivity programs for Meta's Ads Ranking ecosystem, driving 1.7% incremental revenue, $56M in infrastructure efficiency savings, and a 20% increase in CSAT. Led infrastructure measurement, data debugging tooling, and customer support improvement programs.

AI ML Infrastructure Developer Productivity Program Management KPI Governance Data Analysis AWS Kafka Java Python Agile (Scrum Kanban)Jira

Senior Technical Program Manager

OpenGov Inc.

Jul 2019 - May 2025 (5 years 10 months)

Led complex product and infrastructure initiatives across engineering organizations with 40+ stakeholders, driving roadmap alignment, operational execution, and risk management. Delivered 10% savings in annual infrastructure cost and led modernization of enterprise data platforms.

Program Management Infrastructure Optimization Risk Management AWS Aurora PostgreSQL S3 Data Integration Test Strategy Agile (Scrum Kanban)Jira

Senior Software Development Engineer in Test

BrightEdge Technologies

Sep 2016 - Jul 2019 (2 years 10 months)

Led scalable testing and load validation initiatives for third-party provider integrations, improving platform reliability and performance. Architected a high-impact API testing framework and drove customer-focused engineering improvements.

API Testing Testing Automation Load Testing Java Python Mentorship Agile (Scrum Kanban)Jira

Software Developer Intern

SAP Americas Inc.

Jun 2015 - Jul 2016 (1 year 1 month)

Automated UI testing and data validation workflows for SAP Enterprise Information Management platforms, reducing manual testing effort by 60% and improving quality across cloud and on-premise environments.

UI Testing Testing Automation Data Validation Cloud Computing On Premise

Senior Systems Engineer

Infosys Limited

Sep 2010 - Feb 2014 (3 years 5 months)

Developed enterprise banking features and service integrations for large-scale financial platforms, supporting secure authentication, payment processing, and legacy system interoperability.

Enterprise Banking Service Integration Secure authentication Payment Processing Legacy Systems