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Anusree Mitra

@anusreemitra

Technical Program Manager at Meta who delivered HR Tech GenAI chatbot programs and conversational AI agent deployments.

United States
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At Meta Inc, I delivered HR Tech GenAI programs, developing and deploying conversational AI chatbot agents across concurrent initiatives. I worked with product, engineering, legal, and AI/ML teams on automation and employee experience.

At Visa Inc, I owned program delivery for Visa Token Service, a digital payments platform, and supported regulatory compliance delivery. I also established monthly feature release governance and improved release efficiency to over 90%.

At Equinix Inc, I managed infrastructure programs for Equinix Precision Time and Billing Account Services. I built product roadmaps and streamlined issue resolution, achieving 95% quick turnaround on bug and defect resolution.

Earlier, I managed technical programs and projects at Infostretch, Apple Inc, and RS Computer Associates, and developed workflow and document management applications at several employers. I currently operate BlissEase Party and Event Planning, where I manage business operations, client acquisition, and event logistics.

Experience

Work history, roles, and key accomplishments

BP
Current

Founder

BlissEase Party and Event Planning

Oct 2025 - Present (1 year)

Founded and currently operate an event and party planning startup, leading all aspects of business operations including client acquisition, vendor management, budgeting, event logistics, scheduling, and on-site execution. Built business processes, client contracts, pricing models, marketing collateral, and operational workflows to support scalable business growth.

Meta Inc logoMI

Technical Program Manager 5

Jun 2025 - Sep 2025 (3 months)

Led end-to-end program delivery for multiple HR Tech GenAI programs, developing and deploying conversational AI chatbot agents leveraging LLMs, RAG, and agentic workflows across 3+ concurrent initiatives. Collaborated with product, engineering, legal, and AI/ML teams to drive automation and scale employee experience.

Visa Inc logoVI

Senior Technical Program Manager

Jan 2023 - Jan 2025 (2 years)

Owned end-to-end PLM and program delivery for Visa Token Service (VTS), a distributed, high-security digital payments platform. Delivered a large-scale, data-driven, cross-functional, business-critical fintech compliance project under significant pressure and tight deadlines, and institutionalized monthly VTS feature release governance.

Equinix Inc logoEI

Senior Technical Program Manager

Nov 2021 - Dec 2022 (1 year 1 month)

Managed multiple teams and infrastructure programs simultaneously, including Equinix Precision Time, a time-as-a-service SaaS product on AWS cloud, and Billing Account Services. Built product roadmaps in Smartsheet, managed cross-team dependencies, and oversaw CI/CD-based release pipeline and DevOps practices for production deployments.

Apple Inc logoAI

Technical Project Manager

Jun 2018 - Jul 2021 (3 years 1 month)

Managed multiple cross-functional programs and issue tracking systems for desktop and mobile retail store applications used across Apple retail stores worldwide. Drove sprint planning, risk tracking, KPI reporting, and change management across geographically distributed teams delivering worldwide release plans on schedule.

RA

Senior Developer

RS Computer Associates

Jul 2011 - Jun 2012 (11 months)

Designed and developed document management applications on FileNet P8, IBM Datacap, and VB.Net.

AL

Software Engineer

Abacus Software Pvt Ltd

Sep 2004 - Dec 2004 (3 months)

Worked on a Payroll software Product INTUNE.

TL

Trainee Software Engineer

TATA Honeywell Ltd

Jan 2004 - Jun 2004 (5 months)

Developed the Alarm Annunciator Module for Alarm Management Systems using VB 6.0.

Education

Degrees, certifications, and relevant coursework

LL

LinkedIn Learning

Certificate, Artificial Intelligence

2025 - 2025

Completed courses on Generative AI, AI for Project Managers, and AI Foundations: Machine Learning.

Scaled Agile, Inc. logoSI

Scaled Agile, Inc.

Certified SAFe 5.0 Scrum Master, Agile

Certified SAFe 5.0 Scrum Master, demonstrating proficiency in Scaled Agile Framework.

RGPV University logoRU

RGPV University

Master of Computer Applications, Computer Science

Pursued a Master's in Computer Application with a focus on Computer Science.

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