At Meta Inc, I delivered HR Tech GenAI programs, developing and deploying conversational AI chatbot agents across concurrent initiatives. I worked with product, engineering, legal, and AI/ML teams on automation and employee experience.
At Visa Inc, I owned program delivery for Visa Token Service, a digital payments platform, and supported regulatory compliance delivery. I also established monthly feature release governance and improved release efficiency to over 90%.
At Equinix Inc, I managed infrastructure programs for Equinix Precision Time and Billing Account Services. I built product roadmaps and streamlined issue resolution, achieving 95% quick turnaround on bug and defect resolution.
Earlier, I managed technical programs and projects at Infostretch, Apple Inc, and RS Computer Associates, and developed workflow and document management applications at several employers. I currently operate BlissEase Party and Event Planning, where I manage business operations, client acquisition, and event logistics.

