Open to opportunities

Shruthi Bolla

@shruthibolla

Message

I deliver organized service desk, customer support, and financial operations support.

India

Message

What I'm looking for

I'm seeking a structured 6-hour daily corporate role in Service Desk, Customer Service, or Insurance operations where I can apply SAP, ServiceNow, financial support, incident resolution, and organized workflow skills.

I've supported executive operations at Tata Motors and high-volume front-desk administration at Spandana Microfinance, managing correspondence, calendars, travel arrangements, client communications, and filing systems.

After 13 years managing family logistics, budgeting, healthcare coordination, schedules, vendors, and expense tracking, I'm returning to corporate work with sharpened operational discipline. I've recently completed SAP training focused on system workflows, data verification, enterprise business processes, and database management.

I'm prepared to support structured Service Desk, Customer Service, or Insurance operations through ticket routing, incident management, escalation handling, SLA tracking, and customer query resolution.

I bring practical experience in SAP Simple Finance, SAP Customer Service, ServiceNow ITIL ticketing, Excel-based data management, documentation, and financial support workflows.

Experience

Work history, roles, and key accomplishments

Executive

Tata Motors

Mar 2011 - May 2013 (2 years 2 months)

Provided comprehensive executive and clerical support, managed critical corporate correspondence, and maintained office filing systems. Coordinated travel arrangements, flight bookings, and daily calendar management for senior leadership.

Executive Support Calendar Management Travel Coordination Correspondence Office Administration