As an adept Domain Expert with 2 years of comprehensive experience in Intune Azure, incident management, SCCM, Azure AD, and ServiceNow, I am dedicated to ongoing learning and utilizing my expertise to enhance organizational performance and achieve excellence.
In my current role as an Intune Administrator at WIPRO TECHNOLOGIES, I excel in managing Mobile Device Management tasks and overseeing end-user computing responsibilities. I have effectively managed and led a team of 4 people for co-management tasks utilizing Intune and SCCM, ensuring seamless integration and optimal performance. Additionally, I possess practical expertise in implementing security measures, particularly in Multi-Factor Authentication, leveraging Azure Active Directory Infrastructure to enhance authentication protocols effectively.
I have gained practical experience in end-user computing and SNOW dashboards within the OCA (Offshore America) region. I have successfully overseen international projects and managed VIP clients and tasks with utmost proficiency and attention to detail. I actively participate in change management and incident management processes, and have created standard operating procedures (SOPs). I have been recognized as an exemplary employee, receiving accolades as both a Rising Star and a Habit Flagbearer for my exceptional contributions and leadership within the organization.