Shreya Chakraborty
@shreyachakraborty
HR & Operations professional delivering onboarding and policy-driven process improvements.
IndiaWhat I'm looking for
I’m an HR & Operations professional with 2+ years of experience in talent acquisition support, employee onboarding, vendor lifecycle management, and HR administration in high-volume remote environments. I’ve managed onboarding pipelines, enforced policy frameworks, resolved escalations, and driven measurable process improvements—bringing structure, compliance focus, and stakeholder clarity to every workflow.
In my recent roles, I’ve handled policy-adjacent decisioning at scale, trained across global processes, and authored policy communications that balanced compliance with tone and escalation sensitivity. I’m also skilled with Power BI dashboard-building and Advanced Excel, and I enjoy turning HR and recruitment data into actionable insights (e.g., time-to-hire and offer acceptance analytics) to continuously improve people operations.
Experience
Work history, roles, and key accomplishments
Content Analyst
Amazon Development Centre
Jul 2024 - Present (1 year 11 months)
Trained and certified across 15+ operational processes, applying complex policy judgment at scale to maintain quality. Reviewed 1,000+ digital ad creatives weekly with 99% accuracy and managed 1,000+ monthly policy violation cases through documentation, risk control, and cross-functional coordination.
Onboarding Executive
Astrotalk
Mar 2024 - Jun 2024 (3 months)
Managed end-to-end employee and vendor onboarding for 50+ service providers monthly, including screening, interviews, documentation, and profile creation. Resolved 100+ weekly partner escalations and redesigned the onboarding pipeline to reduce partner setup turnaround time by 20%.
D2AS Associate
Amazon Development Centre
Sep 2023 - Feb 2024 (5 months)
Handled 50+ daily customer interactions by providing technical diagnostics and issue resolution for subscription and billing workflows. Processed subscription renewals, cancellations, returns, and billing adjustments, and completed 200+ monthly account misuse and fraud investigations to protect platform financial integrity.
Human Resources Intern
Evepaper
Sep 2021 - Apr 2022 (7 months)
Supported talent acquisition by recruiting and screening candidates for operations and graphic design internship roles. Managed candidate coordination from initial screening through employee onboarding and maintained HR administration records and candidate pipeline management.
Education
Degrees, certifications, and relevant coursework
Amity University
Master of Business Administration (MBA), HR & Operations Management
MBA in HR & Operations Management at Amity University, with graduation in 2026.
University of Calcutta
Bachelor of Science (BSc), Economics
BSc (Hons) in Economics from the University of Calcutta, completed in 2023.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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