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Shreesh User

@shreeshuser

Administrative assistant at KLE JNMC University supporting academic operations, faculty schedules, institutional correspondence, and records.

India

Message

What I'm looking for

I’m seeking an opportunity in operations, administration, or customer support, with a preference for fully remote work.

At KLE JNMC University, I support daily academic and administrative operations. I coordinate schedules and faculty meetings, and maintain records for faculty, staff, and students.

At Supr Infotech Solutions Pvt. Ltd., I coordinated logistics for perishable and non-perishable grocery goods while following cold-chain compliance requirements.

I monitored dispatches and inventory, tracked shipments, and prepared SLA-related operational reports to support supply-chain operations.

At Allsec Technologies Co. Ltd., I handled domestic customer queries through inbound and outbound interactions, generated leads during customer engagements, and maintained interaction records. I’m seeking an opportunity in operations, administration, or customer support, with a preference for fully remote work.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

KLE JNMC University

Apr 2024 - Present (2 years 6 months)

Support daily academic and administrative operations within a university environment. Coordinate schedules, faculty meetings, and institutional correspondence, and maintain records for faculty, staff, and students.

Administrative Support Operations Coordination Records Management Scheduling Communication Skills

Executive Operations

Supr Infotech Solutions Pvt. Ltd.

May 2021 - Jun 2022 (1 year 1 month)

Coordinated logistics for perishable and non-perishable grocery goods while following cold-chain compliance requirements. Monitored daily dispatches and inventory levels, tracked shipments, and prepared SLA-related operational reports.

Logistics Coordination Cold Chain Compliance Inventory Monitoring Dispatch Track SLA Reporting

Customer Support – Domestic Process

Allsec Technologies Co. Ltd.

Nov 2019 - Jan 2021 (1 year 2 months)

Handled customer service queries through inbound and outbound interactions. Identified and generated leads during customer engagements and maintained customer interaction records to support service quality.

Customer Support Inbound Calls Outbound Calls Lead Generation Record keeping