Shraddha Gandhile
@shraddhagandhile
I improve high-volume operations through SLA management, process standardization, and data-driven escalation reduction.
What I'm looking for
At Integreon, I manage 1,000+ active Microsoft legal agreements in Icertis CLM, track compliance milestones, and run DocuSign and Adobe Sign workflows while maintaining audit-ready accuracy. I also author SOPs and flag obligation, expiry, and documentation risks through formal escalation reporting.
I've delivered operational improvements across ADP, Barclays, Concentrix, and Accenture, including processing payroll for 500+ employees at 98% accuracy, reducing escalations by about 40%, and leading 18 analysts above 95% SLA compliance. My work combines high-volume workflow management, root-cause analysis, KPI reporting, and practical process documentation.
Experience
Work history, roles, and key accomplishments
Manage 1,000+ active legal agreements in Icertis CLM, tracking obligations, renewals, and compliance milestones with 100% audit-ready accuracy. Run end-to-end digital signature workflows via Docusign and Adobe Sign, eliminating processing bottlenecks between legal teams and external counterparties.
Education
Degrees, certifications, and relevant coursework
Welingkar Institute of Management
Postgraduate Diploma, Operations
Postgraduate Diploma in Operations from Welingkar Institute of Management.
Availability
Location
Authorized to work in
Job categories
Skills
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