Looking for a job

Shiv Pawar

@shivpawar1

Message

Cloud Support Engineer at UST Technology supporting financial risk analytics and AWS cloud operations.

India

Message

At UST Technology, I supported a Financial Risk & Spend Analytics platform covering Travel & Expense, Corporate Cards, Procure-to-Pay, and FCPA Compliance. I investigated production incidents and validated data across Oracle schemas to help maintain reliable processing and reporting.

I supported AWS services and performed post-deployment validation after cloud migration and production releases. When Tableau dashboards showed reporting discrepancies, I investigated ETL workflows, checked backend data, and reran ingestion and mapping jobs as needed.

Earlier, I provided application and production support for banking and telecom environments. My work included monitoring Control-M batches, troubleshooting order provisioning workflows, and using Linux, Oracle SQL, and ServiceNow to investigate and resolve issues.

Experience

Work history, roles, and key accomplishments

Level 3 Client Service Support / Cloud Support Engineer

UST Technology

Apr 2021 - Feb 2026 (4 years 10 months)

Supported an enterprise Financial Risk & Spend Analytics platform, performing Oracle SQL data validation and resolving production incidents. Managed AWS services and collaborated with cross-functional teams to ensure operational stability.

Oracle SQL AWS S3 Amazon SQS IAM Cloudwatch Snowflake Databricks Git Jenkins Tableau Linux Shell Scripting XML ETL Incident Management Root Cause Analysis

Application/Technical Support Engineer

Collabera Technologies

Oct 2018 - Jun 2020 (1 year 8 months)

Monitored and troubleshot Control-M batch processes across multiple regions, ensuring SLA compliance. Managed incidents and service requests using ServiceNow and supported AWS infrastructure monitoring.

Control M ServiceNow AWS EC2 S3 ELB VPC RDS DynamoDB Linux Windows PowerShell Java ITIL Root Cause Analysis

Senior Software Engineer

Amdocs

Jan 2014 - Apr 2017 (3 years 3 months)

Provided L2 production support for AT&T telecom applications, supporting the Order-to-Activation lifecycle. Performed Oracle SQL data validation and analyzed logs and API requests to resolve order processing issues.