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Shivonne Slocum

@shivonneslocum

Proactive administrative professional with 9+ years' experience in office, legal, and operations support.

Trinidad and Tobago
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What I'm looking for

I seek a collaborative role where I can apply administrative, legal, and creative skills to improve processes, support teams, and grow into increased responsibility.

I am a proactive, results-oriented administrative professional with over nine years of experience supporting administrative, legal, and operations teams. I excel at streamlining processes, preparing legal and financial documents, and improving office efficiencies.

In previous roles I managed tenant intake, drafted legal correspondence, prepared reports for investigations, and handled payroll and VAT filings. I successfully implemented a new filing system that improved document retrieval efficiency by 75%.

As a founder of a small graphics and content business, I design and print marketing collateral, create digital content and deliver mockups, demonstrating creative and technical competence in graphic design and social media management. I have experience training on CRM and database systems and handling high-volume client interactions.

I hold multiple certifications in Human Resource Management, Supervisory Management, Office Administration, and completed CISCO courses in reporting and cybersecurity. I am organized, detail-oriented, and eager to contribute to a team-focused environment where I can apply my administrative, legal, and creative skills.

Experience

Work history, roles, and key accomplishments

ZT
Current

Duty Manager

Zero Tolerance

Jan 2024 - Present (1 year 8 months)

Manage daily security operations including rostering, attendance, petty cash, and investigations; issue disciplinary notices and coordinate with operations, HR, and finance to ensure compliance and operational efficiency.

SG

Administrative Assistant (Management)

Sobers Group

Dec 2022 - Dec 2023 (1 year)

Managed property and office administration including tenancy agreements, invoicing, VAT/PAYE filings, petty cash, and procurement; implemented a new filing system improving document retrieval by 75% and grew social media traction by 80%.

IQOR logoIQ

Call Center / Social Media Agent

IQOR

Jan 2022 - Mar 2022 (2 months)

Served as point of sale and customer support agent handling high call volumes, CRM-based transaction processing, refunds, and database tasks to support customer purchases and inquiries.

Education

Degrees, certifications, and relevant coursework

CISCO logoCI

CISCO

Professional Certificates, Information Technology

Completed Cisco certificates in Creating Compelling Reports and Introduction to Cybersecurity.

CO

COSTAATT

Associate of Applied Science, Criminal Justice

Grade: Upper Second Class Honours

Activities and societies: Contributed to group projects in law, sociology, social work, and contemporary college math; developed a parole model for Trinidad & Tobago.

Completed an Associate of Applied Science degree in Criminal Justice with Upper Second Class Honours.

CO

COSTAATT

Certificate in Criminal Justice, Criminal Justice

Completed a Certificate in Criminal Justice.

BS

Bishop Anstey High School

CSEC O'levels, Secondary Education

Completed CSEC O'level examinations in multiple subjects including English, Mathematics, Human & Social Biology, Caribbean History, Economics, and Literature.

Tech stack

Software and tools used professionally

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Shivonne Slocum - Duty Manager - Zero Tolerance | Himalayas