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Shivani Kedia

@shivanikedia

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Technical writer specializing in clear, user-focused documentation and UX microcopy.

India

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What I'm looking for

I seek roles crafting clear, user-centered documentation and UX microcopy, collaborating with engineers and SMEs, with opportunities for growth in content strategy and documentation leadership.

I am a Technical Writer with five years' experience simplifying complex systems into clear, task-based documentation, including SOPs, user manuals, API docs, and e-learning content.

I collaborate closely with engineers, SMEs, and product teams to validate workflows, maintain version control, and ensure documentation complies with organizational style guides and regulatory requirements.

I have produced training manuals and online help systems using tools such as Adobe Captivate, MadCap Flare, OxygenXML, and SharePoint, and I focus on delivering usable content and UI microcopy that helps users complete processes efficiently.

Experience

Work history, roles, and key accomplishments

Current

Technical Writer

Current

Orica Ltd.

Nov 2025 - Present (7 months)

Created structured, user-focused technical documentation (SOPs, user manuals, engineering process documents) and reviewed publications to ensure accuracy and regulatory compliance for mining and blasting systems.

Technical Writing SOPs Content Review Madcap Flare Version Control SharePoint

Assistant Manager – Production

Interglobe Aviation Ltd.

Jan 2010 - Jan 2023 (13 years)

Managed production planning and maintenance scheduling in ERP for planned and unplanned maintenance, and maintained technical records to ensure operational readiness and compliance.

Production Planning ERP Maintenance Scheduling Technical Records & Compliance

Technical Writer/Reviewer

Interglobe Aviation Ltd.

Jan 2010 - Jan 2023 (13 years)

Developed and reviewed training manuals, technical publications, and e-learning modules; maintained technical manuals and inspection records to meet aviation regulatory and quality standards.

Technical Writing Adobe Captivate ERP Regulatory Compliance

Education

Degrees, certifications, and relevant coursework

Manipal University

Master of Business Administration, Data Science & Analytics

2023 - 2025

Master of Business Administration (Data Science & Analytics) program at Manipal University from 08/2023 to 10/2025 focusing on analytics and business applications.

Blue Dots Consultancy

Certificate, Technical Writing

2023 - 2025

Foundation Program in Technical Writing and A Taste of UX Writing training completed with Blue Dots Consultancy and The UX Writing Hub during 02/2023 - 10/2025.