At ACCOMATION.IO, I manage 100+ SMB and enterprise accounts across India and international markets, owning ~₹1.8 Cr ARR. I lead customer discovery and workflow mapping, then work with Product and Engineering to turn requirements into actionable solutions.
I drive onboarding, tailored enablement and workflow-led training, reducing Time-to-Value by ~70% and improving CSAT to 85%. I also drove ₹45L+ in expansion revenue and reduced gross churn by ~30% through account-health monitoring and retention plans.
At JAI KISAN, I generated ₹1.25Cr+ ARR by onboarding Berger Paints and 120+ clients, and increased product adoption by ~35%. Earlier, as a Consumer Behaviour Intern at HDFC LIFE, I assessed product–market fit and customer experience for KlarifyLife using interviews and consumer insight analysis.
