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Shivam ShastrakarSS
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Shivam Shastrakar

@shivamshastrakar

I build scalable Java microservices and cloud-native applications for CCaaS and education platforms.

India
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What I'm looking for

I'm looking to build scalable, cloud-native backend systems where I can contribute across design, development, testing, deployment, and production support while working in an Agile team.

I'm building MahaExam at Tracksoft Solutions, an online scholarship-exam preparation platform with mock exams, performance analysis, admit cards, and answer keys.

I migrated a production microservice from Java 8 to Java 17 with zero service disruption, and built Commission Management and AI-powered Distinct Question Generation using OpenAI APIs. I also use AWS services including EC2, Lambda, S3, SQS, SNS, and CloudWatch to support scalable, event-driven applications.

At NICE Interactive Solutions, I developed distributed backend services for CXone Recording's Interactions Hub, which manages recorded calls, screen recordings, and chats. I delivered Billing, Retention Change, Export, Redaction, and Litigation Hold features, increased test coverage by 90%, and reduced deployment time by 40% through GitHub Actions.

Earlier, I worked on Enrol-Me, improving API response time by 40% by reducing database transactions. I enjoy building clean, reliable Java and Spring Boot services across the full SDLC, from requirements and design through testing, deployment, and production support.

Experience

Work history, roles, and key accomplishments

TL
Current

Software Engineer

Tracksoft Solutions Pvt Ltd

Jun 2025 - Present (1 year 5 months)

Developed client-side scripts using JavaScript to enhance UI interactions and led migration of a microservice from Java 8 to Java 17. Designed and implemented features including Commission Management and AI-powered Question Generation using OpenAI APIs.

Education

Degrees, certifications, and relevant coursework

KS

KaviKulguru Institute of Technology and Science

Bachelor of Engineering, Information Technology

2015 - 2020

Grade: 7.85 CGPA

Pursued a Bachelor of Engineering in Information Technology from 2015 to 2020, achieving a CGPA of 7.85.

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