I am a dedicated and results-driven professional with experience in telecommunications and e-commerce. My objective is to leverage my skills and expertise as an E-commerce Executive to contribute to the growth and success of a dynamic organization.
In my previous role as an E-commerce & Operations Executive at Fabyouare Pvt Ltd, I efficiently handled Shopify platform operations, including order processing, confirmation, and packing for shipment. I also managed parcel scheduling through Shiprocket, ensuring timely and efficient delivery of orders. Additionally, I successfully maintained and organized inventory, ensuring accurate stock levels availability. I regularly updated stock quantities on the Shopify platform to reflect real-time inventory status.
As a Sales Executive at Queens Jewels, I engaged with customers in a friendly and approachable manner, assisting them in finding products that met their needs and preferences. I demonstrated in-depth knowledge of store products and services, effectively communicating features and benefits to customers to drive sales. I actively listened to customer inquiries and concerns, providing accurate information and resolving issues promptly to ensure customer satisfaction. I utilized upselling and cross-selling techniques to maximize sales opportunities and increase average transaction values. I also maintained a neat and organized store environment, including merchandise displays and inventory replenishment, to enhance the overall shopping experience.
In my role as a Tele-caller Executive at Konexions Pvt Ltd, I conducted outbound calls to potential customers to promote products and services. I achieved and exceeded sales targets through effective communication and persuasion techniques. I handled customer inquiries, resolved issues, and provided product information to ensure customer satisfaction.
