Open to opportunities

shilpa chakraborty

@shilpachakraborty

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Experienced professional with a strategic work style and a passion for excellence.

India

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What I'm looking for

I am looking for a job that offers a positive company culture, opportunities for career growth, and responsibilities that allow me to utilize my skills in customer service, front office management, and administration. I thrive in a fast-paced environment and enjoy working as part of a team to achieve common goals.

I am an experienced professional with a strong work ethic and a strategic approach to achieving success. Throughout my career, I have demonstrated my ability to work hard and use my intelligence to overcome challenges and deliver exceptional results.

I have a diverse background, starting with my education where I completed my Secondary School Examination from Little Flower High School in Mumbai and my Senior Secondary School Examination from Thakur College. I also hold a professional certification in Computer Operating.

In terms of work experience, I have had the opportunity to work with reputable organizations such as Shoppers Stop Pvt. Ltd., Hotel The Oberoi Grand Kolkata, Percept Out of Home Pvt. Ltd., Motilal Oswal Securities Ltd., Indiabulls Pharmaceuticals Ltd., and Johnson Controls Hitachi. In these roles, I have gained valuable skills and knowledge in customer service, front office management, administration, and coordination.

Experience

Customer Care Executive

Shoppers Stop Pvt. Ltd. Mumbai

Worked as a Customer Care Executive, recommended suitable services to customers, handled kids section, and achieved increased repeat customer numbers.

Customer Service Communication Skills Time Management Sales Problem Solving

Operational Trainee

Hotel The Oberoi Grand Kolkata

Worked as an Operational Trainee, responsible for inspecting rooms, updating VIP arrivals, handling phone calls, and maintaining exceptional service to guests.

Customer Service Communication Skills Time Management

Front Office Executive

Percept Out of Home (Advertising co.)

Coordinated meetings, provided information to guests, handled incoming and outgoing mails, maintained attendance records, and assisted with courier and ticket bookings.

Coordination Communication Skills Time Management

Front Office Executive

Motilal Oswal Securities Ltd

Coordinated meetings, provided information to guests, and handled incoming and outgoing mails.

Coordination Communication Skills Time Management

Front Office Executive

Indiabulls Pharmaceuticals Ltd

Coordinated meetings, provided information to guests, handled incoming and outgoing mails, and managed office administration including handling petty cash and office equipment.

Coordination Communication Skills Time Management Administration Inventory Management

Administration Officer

Johnson Controls Hitachi

Coordinated meetings, provided information to guests, handled incoming and outgoing mails, managed office administration, made GPR & PO, and oversaw sorting and distribution of incoming mail.

Coordination Communication Skills Time Management Administration Inventory Management