sheza ali

Managed and expanded a portfolio of 100-200 clients through sales outreach, relationship development, onboarding, and ongoing account support. Engaged hedge funds, asset managers, and financial institutions to introduce MT5 trading technology solutions.

Managed and expanded a portfolio of 100-200 clients through sales outreach, relationship development, onboarding, and ongoing account support. Delivered product demonstrations and consultative discussions on platform capabilities and trading workflows.

Maintained KYC documentation, verified onboarding files, coordinated proposals, and ensured accurate client and software licensing records. Supported brokerage evaluation, onboarding, implementation, and platform training.

Maintained employee data and records in Prime HR HRIS, including salary components, benefits, leave, attendance, expenses, and final settlements. Prepared offer letters, employment contracts, and job descriptions; coordinated joining formalities and employee bank account setup.

Recruited technical talent for a confidential organization in Dubai.

Coordinated recruitment with department heads, including role requirements, candidate sourcing, shortlisting, interviews, and recruitment scheduling. Prepared offer letters, contracts, and job descriptions; organized employee joining formalities and orientation programs.

Supported senior executives through calendar management, appointment scheduling, travel itineraries, hotel bookings, and visa coordination. Liaised with internal teams and external clients; managed front-office operations, office supplies, filing, and meeting logistics.

Resolved product, order, service and complaint inquiries through phone, email, chat and social media. Maintained records of customer interactions and transactions, supported sales inquiries, and identified upselling and cross-selling opportunities.

Pursued an MBA in Human Resource Management from 2020 to 2022.

Earned a Bachelor's degree from The Islamia University of Bahawalpur.