Open to opportunities

Shevonne Ross

@shevonneross

Message

UX design leader transforming complex enterprise workflows into accessible, scalable user experiences.

Canada

Message

What I'm looking for

I seek roles where I can lead UX strategy for enterprise products, drive inclusive design systems, partner with cross-functional teams, and deliver measurable user and business outcomes.

I am a multidisciplinary UX design leader with 7+ years designing enterprise SaaS and AI-driven experiences in healthcare and technology. I translate complex workflows into intuitive, scalable, and accessible solutions using research, journey mapping, and design systems.

At ARxIUM I led UX, technical writing, project management, and marketing functions, built a PMO, and established the company’s first UI style and interaction guide to improve consistency and usability across platforms. My work increased documentation discoverability, user adoption, and design-to-development efficiency while embedding accessibility and design thinking at the executive level.

I partner closely with product, engineering, and leaders to align design with business goals, deliver measurable user outcomes, and create inclusive experiences compliant with WCAG standards. I use tools like Figma, Adobe XD, MadCap Flare, and Smartsheet to deliver research-driven, high-fidelity solutions that drive adoption and engagement.

Experience

Work history, roles, and key accomplishments

Supervisor of Technical Writing

ARxIUM Inc.

Dec 2024 - Dec 2025 (1 year)

Directed UX, technical writing, project management, and marketing to deliver user-centered documentation and scalable design strategy, increasing documentation discoverability by 66% and boosting engagement by 20%.

UX Design Technical Writing Madcap Flare Smartsheet Squarespace Salesforce Marketing Cloud Design Systems

UX Designer

ARxIUM Inc.

Dec 2021 - Dec 2024 (3 years)

Led UX research, prototyping, and usability testing for enterprise SaaS, increasing user adoption by 65% and accelerating design-to-development efficiency by 18% through standardized UI libraries.

User Research Figma Prototyping Usability Testing Design Systems Information Architecture Agile

UX Designer Consultant

Freelance

Dec 2018 - Dec 2021 (3 years)

Provided UX, web, and visual design solutions for education, communications, and non-profits, improving client engagement and conversion through research-driven IA and responsive websites.