Sherlyn Douglas
@sherlyndouglas
Scrum Master and Agile Coach driving data-informed delivery and high-performing teams.
FinlandWhat I'm looking for
I am an Agile delivery leader with 11.5 years of experience enabling cross-functional teams in telecom, banking, healthcare, and e-commerce to become self-managing and high performing. I specialize in Scrum facilitation, coaching toward ownership, and improving delivery predictability through data-driven continuous improvement.
At MYCOM I served as Scrum Master for a 15+ member team delivering cloud-native telecom service assurance; I was recognized with the MyStar award for contributions to an AI-driven analytics project. I consistently improved sprint predictability, increased sprint velocity, reduced escaped defects, and established structured retrospective practices that drove measurable improvements.
I combine deep hands-on QA and automation experience (Selenium, Cucumber, TestNG, JUnit, RestAssured) with modern Agile tooling (Jira, Confluence, ClickUp) and AI-assisted tools to enhance transparency, collaboration, and decision-making. I focus on removing systemic impediments, fostering continuous learning, and building trust with Product Owners and stakeholders.
Experience
Work history, roles, and key accomplishments
Scrum Master
Mycom
Jul 2022 - Present (3 years 11 months)
Serve as Scrum Master for a 15+ member cross-functional team delivering cloud-native telecom service assurance; improved sprint predictability and velocity through coaching and removal of systemic impediments, and awarded for contribution to an AI-driven analytics project.
Contributed as Scrum Master within a SAFe Agile program for a customer-facing banking application, facilitating sprint ceremonies, supporting PI planning, and coordinating cross-team dependencies to reduce integration risk.
Designed and implemented a Selenium–Cucumber automation framework and automated end-to-end tests to improve regression coverage and accelerate feedback loops for development teams.
Developed Selenium WebDriver automation with Java, TestNG, JUnit, and Cucumber and worked as an Agile tester to raise quality risks early and support sprint delivery.
Education
Degrees, certifications, and relevant coursework
Punjab Technical University
Bachelor of Technology, Engineering
2011 - 2014
Bachelor of Technology (B.Tech) completed at Punjab Technical University from May 2011 to April 2014.
Availability
Location
FinlandAuthorized to work in
Job categories
Skills
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