Open to opportunities

Shemsu Hashim Siraj

@shemsuhashimsiraj

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Aspiring data analyst with a focus on valuable insights.

Poland

Message

What I'm looking for

I am looking for a role that fosters growth and allows me to leverage my data analysis skills while contributing to a collaborative team environment.

As a Computer Science student at Wyższa Szkoła Bankowa, I am deeply passionate about data analytics and transforming raw data into meaningful insights. My academic journey has equipped me with a solid foundation in programming and data analysis, and I am eager to apply my skills in real-world scenarios.

During my time at Bahir Dar Academy, I honed my customer service skills, achieving quality goals and ensuring customer satisfaction. My experience as a Customer Service Representative at Foundever further developed my ability to analyze data and collaborate effectively within a team. I am committed to continuous improvement and growth, always looking for opportunities to support my colleagues and enhance our collective success.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Foundever

Oct 2024 - Dec 2024 (2 months)

Provided the highest level of customer service through call, chat, or email. Achieved quality goals for calls and customer satisfaction while performing daily tasks efficiently.

Customer Service Chat Support Email Support Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Wyższa Szkoła Bankowa (WSB) Merito University

Bachelor's degree, Computer Science

2022 - 2026

Highly interested in data analytics, making valuable insights from raw data and preparing data to understand the story it tells while pursuing my Computer Science Bachelor's degree in Warsaw. I look forward for improvement and growth from every angle, while being willing to provide support wherever possible.