Shelley Stagg
@shelleystagg
I bring customer service, administrative, and call-handling experience to remote inside sales roles.
United StatesWhat I'm looking for
I've supported Kerr County Sheriff's Office operations as a Corrections Officer, supervising inmates, managing Main Control, monitoring dormitories, handling incoming calls, and preparing detailed incident documentation.
Previously, I served as an Administrative Assistant at Kerr County Sheriff's Office, where I reviewed facility correspondence, coordinated visitation appointments, conducted visitor background checks, and monitored online communications for safety concerns.
At T. Christy's Enterprises, I worked with customers on online sales through online and call-center channels. I handled returns, monthly reports, order and invoice organization, supporting paperwork, and data entry while resolving customer issues.
I'm now looking to apply my organization, adaptability, customer service, and problem-solving skills in a remote inside sales position.
Experience
Work history, roles, and key accomplishments
Corrections Officer
Kerr County Sheriff's Office
Jun 2023 - Present (3 years 3 months)
Oversees supervision of inmates and activities within detention facilities, ensuring compliance with rules and regulations. Manages Main Control operations, monitors dormitories, handles incoming calls, and coordinates secure cell and door openings.
Customer Service Rep
T. Christy's Enterprises
Nov 2019 - Jun 2023 (3 years 7 months)
Worked with customers regarding online sales, both online and through call center. Handled returns, monthly reports, problem-solving for customer satisfaction, and completed supporting paperwork and data entry.
Administrative Assistant
Kerr County Sheriff's Office
Nov 2019 - Jun 2023 (3 years 7 months)
Monitored and approved correspondence through online mail system, ensuring compliance and accuracy. Sorted and reviewed mail, monitored communications for risks, conducted background checks, coordinated visitation, and managed incoming calls.
Education
Degrees, certifications, and relevant coursework
Shelley hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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