At American Eagle Outfitters, I oversee a $4.2M business, leading operations, staffing, financial performance, and customer experience. I delivered three consecutive years of comparable sales growth of +2%, +20%, and +15%, reaching the highest sales volume in store history.
I recruit, hire, onboard, and develop teams of up to 50 associates and seven leaders, while directing a leadership team of 13. I use workforce planning, KPI reporting, coaching, and succession planning to build internal talent and improve performance.
My retail leadership experience also includes Store Manager at Reitmans and Assistant Manager at GAP, where I supported high-volume hiring, employee development, labour planning, and operational excellence.
