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Shelby Smith

@shelbysmith1

I deliver accurate customer service and data entry in fast-paced operations.

United States
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What I'm looking for

I'm seeking a remote customer service or data entry role where I can provide accurate, dependable support, use strong organizational and communication skills, and contribute to efficient, high-quality operations.

I've supported safe, efficient hospital operations at Sanford Health as a Certified Surgical Technologist, preparing sterile fields, maintaining instruments and supplies, and collaborating with surgeons, anesthesiologists, and nursing staff.

Across healthcare, casino, delivery, and postal roles, I've built a record of accurate documentation, clear customer communication, procedural compliance, and dependable independent work. I maintain focus in high-pressure environments while adapting quickly to new systems and processes.

I'm pursuing an Associate of Applied Science in Healthcare Administration Leadership and am equipped for remote work with a dedicated home office and reliable 1GB high-speed internet.

Experience

Work history, roles, and key accomplishments

SH

Certified Surgical Technologist

Sanford Health

May 2025 - Nov 2025 (6 months)

Assisted surgeons and surgical teams during procedures by preparing and maintaining the sterile field, instruments, and supplies. Counted and verified surgical instruments, sponges, and supplies before, during, and after procedures to maintain patient safety.

SH

Environmental Services

Sanford Health

Feb 2025 - Nov 2025 (9 months)

Maintained strict infection control and sanitation protocols across patient rooms, surgical suites, and clinical areas. Adhered to healthcare facility guidelines and OSHA standards to ensure a safe environment for patients, staff, and visitors.

GC

Table Games Dealer

Gold Coast Hotel and Casino

May 2024 - Dec 2024 (7 months)

Demonstrated exceptional attention to detail and accuracy in high-pressure, fast-paced environments. Delivered consistent, high-quality customer service by communicating clearly and professionally with diverse individuals.

JL

Amazon Delivery Driver

Judge Delivery Partners / JAC Logistics

May 2022 - Mar 2024 (1 year 10 months)

Managed time-sensitive delivery routes independently, demonstrating strong time-management and organizational skills. Maintained accurate records and data entry documentation in compliance with company protocols.

US

City Carrier

United States Postal Service

May 2020 - May 2022 (2 years)

Executed high-volume, detail-oriented work in a structured environment requiring adherence to strict operational procedures. Managed time-sensitive routes and deadlines daily, reinforcing strong organizational and time-management skills.

Education

Degrees, certifications, and relevant coursework

CC

Coursera / Google Career Certificates

Professional Certificate, Information Technology

2026 -

Pursuing the Google IT Support Professional Certificate.

NC

Northwest Technical College

Associate of Applied Science, Healthcare Administration

2026 -

Pursuing an Associate of Applied Science in Healthcare Administration Leadership.

ME

MedCerts

Certified Surgical Technologist, Surgical Technology

2025 - 2025

Completed the Certified Surgical Technologist program.

YC

Yuba Community College

2016 - 2017

Transferred to another institution.

Southern New Hampshire University logoSU

Southern New Hampshire University

2021 - 2023

Transferred to another institution.

YA

Yuba City Independence Academy

High School Diploma, General Studies

Earned a High School Diploma.

Tech stack

Software and tools used professionally

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