Sheila Nawabi

Delivered results related to individual and branch sales goals as well as customer expectations. Developed new relationships and maintained existing relationships, working with customers throughout the loan process and loan life cycle.

Ensured that all information and documents were present in the loan file, accurate, and compliant with applicable federal and state laws, as well as company policy. Managed and maintained HMDA monitoring and reporting requirements in accordance with NMLS and Safe Act Requirements.

Reviewed initial loan approvals and worked with borrowers to gather appropriate documentation. Created loan submission packages for the Underwriting department and satisfied all conditions received from Underwriter.

Reviewed initial loan approvals and worked with borrowers to gather appropriate documentation. Created loan submission packages for the Underwriting department and ensured approval fell within established lending guidelines.

Recognized emergencies and managed initial triage, efficiently checking clients in for appointments. Accurately processed invoices and payments while maintaining basic knowledge of veterinary medicine.

Planned and applied activities to meet the emotional, bodily, intellectual, and social needs of children. Prepared and served healthy meals and snacks, and developed numerical activities to establish math and literacy concepts.

Created, processed, quoted, and approved estimates for in-house troubleshooting and outside service. Managed the Delayed Delivery Report and communicated with customers regarding equipment status.

Began as a Customer Service Representative and was promoted to CSR Manager and Account Coordinator, managing a team of six CSRs. Performed above established service level agreement requirements for incoming call and email response time.

Analyzed logistics data using methods such as data mining and cost-benefit analysis, applying analytic methods to understand and control logistics operations. Maintained databases of logistics information and records in accordance with military policies.

Completed a Bachelor of Science in Computer and Information Science with a concentration in Network Security. Gained foundational knowledge in computer systems and network defense strategies.

Achieved certification in Business Office Technology, developing skills essential for modern office environments. Focused on practical applications and administrative procedures.

Obtained a High School Diploma, completing foundational education. Developed core academic skills across various subjects.