Shehzad User

I am a Senior Immigration Process Manager with 17 years of experience managing Australia and Canada immigration and visa processes, delivering high-volume point-based PR and work permit applications for corporate and individual clients. I combine technical certifications (CCNA, DCH) with deep domain expertise in subclass visas, skills assessments, and international short-stay visas.

I have led branch operations, sales, business development, recruitment and training, and quality assurance in multi-country environments including India and the UAE. I consistently achieve revenue targets, high client satisfaction, and successful audits by implementing process improvements and providing expert immigration advice to internal teams and corporate clients.

I am fluent in English, Hindi, Malayalam and Tamil, and excel at client relationship management, case preparation, embassy liaison, and cross-office coordination to keep systems updated and ensure compliance with changing legislation.