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sheena darlene

@sheenadarlene

Virtual assistant at UGAFODE Microfinance Limited who coordinates branch operations and completes monthly petty cash reconciliations without discrepancies.

Uganda

Message

What I'm looking for

I'm seeking remote administrative or virtual assistant assignments where I can support day-to-day operations, coordinate tasks, maintain records, and provide reliable follow-through.

At UGAFODE Microfinance Limited, I coordinate daily branch activities, maintain customer and transaction records, and prepare operational reports and reconciliations. I complete monthly petty cash reconciliations without discrepancies and maintain control of financial instruments with zero shortages.

I supported data review, validation, migration, and go-live activities as a Core Banking Project Officer, and previously provided executive administrative support at Standard Chartered Bank Uganda. I bring experience in correspondence, scheduling support, document management, and customer and stakeholder follow-up.

Experience

Work history, roles, and key accomplishments

Current

Banking Officer | Acting Operations Supervisor

Current

UGAFODE Microfinance Limited

Sep 2019 - Present (7 years 2 months)

Coordinate daily branch activities and administrative follow-through, ensuring customer requests, operational tasks and documentation are handled accurately and on time. Maintain organised records, prepare operational reports, and complete monthly petty cash reconciliations without discrepancies.

Microsoft Office Excel Record keeping Reconciliations Customer Service Operational Reporting Document Control Confidentiality

Core Banking Project Officer

UGAFODE Microfinance Limited

Mar 2019 - Aug 2019 (5 months)

Supported data review, validation and migration activities across 17 branches, checking customer information, deposits, loans and general-ledger balances. Participated in UAT, mock migration call-overs, parallel runs, reconciliations and go-live support.

Data Validation UAT Reconciliations Core Banking Systems Training Issue Tracking

Banking Officer

UGAFODE Microfinance Limited

Jul 2016 - Feb 2019 (2 years 7 months)

Supported daily banking administration, customer service, transaction processing, account documentation, recordkeeping and routine reconciliations. Responded to customer requests and supported resolution of service issues while observing KYC/AML and internal procedures.

Banking Operations Customer Service Transaction Processing Record keeping Reconciliations KYC AML

Supply Chain Management Officer

Standard Chartered Bank Uganda

Jul 2015 - Oct 2015 (3 months)

Supported procurement and supply-chain administration, maintaining documentation and coordinating routine requests with relevant stakeholders.

Procurement Supply Chain Documentation Stakeholder Coordination

Personal Assistant to Executive Director – Finance

Standard Chartered Bank Uganda

Nov 2015 - Mar 2016 (4 months)

Provided executive administrative support, including correspondence, report preparation, meeting arrangements, document organisation and stakeholder coordination. Followed up on administrative requests and organised information to support timely communication and completion of tasks.

Executive Support Correspondence Report Preparation Meeting Coordination Document Management Stakeholder Coordination