Shayna Mora
@shaynamora
Experienced mortgage loan officer dedicated to customer satisfaction.
What I'm looking for
With over 10 years of diversified experience in the mortgage industry, I am a dedicated professional committed to achieving customer satisfaction and exceeding company expectations. My strong communication and problem-solving skills have allowed me to build a solid rapport with clients, colleagues, and associates. I am authorized to work in the US for any employer and have a proven track record of focusing on projects, developing effective strategies, and meeting deadlines.
Currently, I serve as a Mortgage Loan Officer at CrossCountry Mortgage, where I assist applicants in navigating the loan application process and work closely with clients to identify their financial goals. My previous roles have equipped me with extensive knowledge in loan origination, credit analysis, and financial services, enabling me to provide clients with tailored solutions that meet their needs. I am passionate about helping individuals achieve their financial aspirations through informed lending decisions.
Experience
Work history, roles, and key accomplishments
Mortgage Loan Officer
CrossCountry Mortgage, LLC
Aug 2023 - Present (1 year 10 months)
As a Mortgage Loan Officer, I meet with applicants to gather information for loan applications, answer questions, and work with clients to identify their financial goals. I analyze financial status and confer with underwriters to resolve application issues.
Mortgage Loan Officer
GO Mortgage
Nov 2022 - Aug 2023 (9 months)
In my role as a Mortgage Loan Officer, I assisted applicants with loan applications, analyzed their financial status, and explained various loan options available to them.
Mortgage Loan Officer Assistant
Finance of America
May 2013 - Nov 2022 (9 years 6 months)
As a Mortgage Loan Officer Assistant, I supported loan officers by ensuring loan applications were complete, followed up with clients, and facilitated the loan process from application to closing.
Education
Degrees, certifications, and relevant coursework
Celebration High School
High School Diploma, General Education
2006 - 2010
Completed high school education with a focus on foundational skills necessary for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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