Shayna Lockard

Developed and implemented visual merchandising and planograms across multiple stores, improving product visibility and supporting replenishment decisions to increase sales. Trained store staff and ensured compliance with brand standards through regular visits.

Investigated and resolved inventory issues at a fulfillment center through audits, cycle counts, and root cause analysis to improve inventory accuracy and returns processing. Implemented safety protocols and tracked perishable rotations.

Picked up and delivered food and shopping orders, maintained on-time deliveries and customer service standards across routes. Managed order handling and navigation to ensure timely fulfillment.

Conducted physical inventory counts and prepared audit reports, identifying discrepancies and recommending corrective actions to improve inventory accuracy and compliance. Assisted in developing audit programs and mentored junior auditors.

Picked and packed customer orders accurately using handheld scanners, maintained inventory records, and upheld safety and cleanliness standards to support on-time fulfillment.

Supervised housekeeping staff, developed schedules, trained new hires, conducted inspections, and resolved guest complaints to maintain high cleanliness and service standards while controlling labor costs.

Assisted store manager with daily operations including inventory management, staff scheduling, cash handling, and training to improve sales and operational efficiency.

Completed college-level coursework in accounting at Savannah Technical College from January 2014 to December 2015.

Graduated with a high school diploma from Effingham County High School in May 2004.