Shayan Khan

Lead end-to-end delivery of concurrent author and publishing client engagements, ensuring alignment with scope, timelines, and service commitments. Act as senior escalation point and primary client contact, supervising cross-functional teams and establishing standardized workflows.

Manage client design projects from brief to final delivery, setting scope and timelines, running progress meetings, and incorporating feedback to meet expectations.

Managed delivery and first-priority issue resolution across 6+ book-writing service units, coordinating publication across major distribution platforms and preparing quality-checked print and digital files.

Led seasonal product development in coordination with technical design and product management, delivering complete design packages to deadline. Developed brand style guides, color palettes, and range boards.

Handled high-volume customer calls and complaints, improving wait times and resolving issues to secure positive outcomes.

Bachelor of Arts in Fashion Design (Haute Couture) from the Asian Institute of Fashion Design (IQRA), completed from Spring 2020 to Fall 2024.