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Shasta Tyeskey

@shastatyeskey

Retail Sales Coordinator at CLINIQUE, leading nine locations and improving customer experience and business performance.

United States

Message

At CLINIQUE / THE ESTÉE LAUDER COMPANIES, I lead business performance, customer experience, and field execution across nine Macy’s locations in Washington and Idaho. I use Power BI, Excel, forecasts, and sales trends to identify performance gaps and create location-specific action plans.

I coach 9 Counter Managers and influence 50+ beauty professionals, while partnering with Clinique executives and Macy’s leaders on business priorities and customer concerns. Previously, at MAKE UP FOR EVER / LVMH BEAUTY, I managed approximately 10 Sephora locations and delivered 14% year-over-year market growth.

Experience

Work history, roles, and key accomplishments

Current

Retail Sales Coordinator

Current

Clinique / The Estée Lauder Companies

Jan 2022 - Present (4 years 8 months)

Own business performance, customer experience, and field execution across nine Macy's locations, balancing revenue, talent, service standards, merchandising, launches, promotions, events, and retailer priorities. Analyze Power BI, Excel, sales reporting, forecasts, productivity, plan attainment, and year-over-year trends to identify risks, diagnose performance gaps, and build location-specific act

Power BI Excel Sales Reporting Forecasting Performance Analysis Coaching Business Reviews Customer Experience Merchandising Event Planning

Regional Sales & Education Executive

Make Up For Ever / LVMH Beauty

Jan 2019 - Dec 2022 (3 years 11 months)

Managed sales, education, customer experience, launches, events, merchandising, and field execution across approximately 10 Sephora locations throughout Washington and Oregon. Delivered 14% year-over-year market growth, with several locations achieving 30%+ growth through targeted performance analysis, coaching, and location-level action planning.

Sales Management Education Customer Experience Merchandising KPI Analysis Coaching Event Planning Market Growth

MAC Edit Manager

Nordstrom / MAC Cosmetics

Jan 2013 - Dec 2019 (6 years 11 months)

Led high-touch customer experience, daily retail execution, sales performance, team coaching, events, and service recovery in a high-volume luxury environment. Built long-term client relationships, resolved customer concerns, and earned multiple Nordstrom Pacesetter Awards for materially exceeding sales goals.

Customer Experience Retail Execution Sales Performance Team Coaching Event Management Service Recovery Customer Relationship Management

Commercial Sales Specialist

Lowe's Home Improvement

Generated more than $1M in commercial lumber and project sales in a single year through consultative selling, account management, needs assessment, and long-term customer relationships.

Consultative Selling Account Management Needs Assessment Customer Relationship Management Commercial Sales