@shashanksingh14
Senior Claims Adjudicator at Genpact processing complex Canadian dental claims and high-value settlements.
IndiaAt Genpact India Private Limited, I adjudicate complex Canadian dental insurance claims, interpreting benefit plans and policy language to make accurate, compliant decisions. I’ve adjudicated more than 10,000 claims, including high-value settlements exceeding $100,000 CAD.
Previously, I managed passenger claims at IGT Solution Private Limited, assessing cases involving flight disruptions under EU Regulation 261/2004. I’ve also used a mainframe tool and MS Excel in claims operations.
Work history, roles, and key accomplishments
Expert Claims Adjudicator for a major Canadian client, specializing in dental insurance claims processing. Handles complex claims, ensures policy compliance, and contributes to operational efficiency.
IGT Solution Private Limited
Aug 2023 - Apr 2025 (1 year 8 months)
Managed and resolved complex passenger claims for flight disruptions, ensuring compliance with EU Regulation 261/2004. Executed initial claim assessment and classified cases for appropriate resolution.
Degrees, certifications, and relevant coursework
Bachelor of Computer Application, Computer Application
2020 - 2023
Activities and societies: Technical Coordinator, National Service Scheme; member of Entrepreneurship Society and Consulting Club.
Pursued a Bachelor of Computer Application degree from Ganga Institute of Technology and Management from 2020 to 2023.
Intermediate, General
2019 - 2020
Completed Intermediate studies at the National Institute of Open Schooling from 2019 to 2020.
Matriculation, General
2016 - 2017
Completed Matriculation at Krishna Sudharshan Central School Bermo from 2016 to 2017.
Software and tools used professionally
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