Shubham Parsad

I am a dedicated Claim Adjudicator with a passion for precision and compassion. My experience at Optum Global has honed my skills in scrutinizing claims and streamlining processes, allowing me to unlock new efficiencies. I thrive on continuous learning and growth, ensuring that I add value to both myself and my organization with every claim I process.

Throughout my career, I have developed and implemented best practices for handling a variety of complex claims. My commitment to maintaining a 115% production capacity in response to monthly education targets showcases my dedication to effective productivity and quality results. I believe in the importance of collaboration and communication, which has enabled me to assist the Jabber call team in resolving complex claim-related issues promptly, enhancing customer satisfaction.

With a Bachelor of Computer Application and a strong foundation in claims processing, I possess in-depth knowledge of the claims landscape. I am adept at providing valuable insights into the claims process, facilitating seamless collaboration between teams, and delivering exceptional customer experiences that foster loyalty and drive business growth.