Open to opportunities

Sharon Thiesen

@sharonthiesen

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Dedicated sales consultant with strong customer service skills.

South Africa

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What I'm looking for

I am looking for a dynamic work environment that values customer service and offers opportunities for growth.

I am a motivated professional currently pursuing a Diploma in Maritime Logistics, with a solid background in retail and customer service. My experience as a Cashier at Discount Clothing honed my skills in operating at the Point of Sale, merchandising, and providing exceptional customer assistance. I take pride in my ability to create a welcoming shopping environment and ensure customer satisfaction.

As a Sales Consultant at Truworths Ltd, I excelled in driving sales by building strong relationships with customers and implementing effective sales strategies. My role involved archiving sales targets and identifying customer needs, which further developed my sales skills and ability to work in a fast-paced environment. Currently, I am expanding my expertise as a Customer Care Assistant at Clothing Junction, where I continue to enhance my customer service capabilities.

Looking ahead, I am excited to take on the role of Bookings Clerk Intern at Motus Ford, where I will manage and process bookings while handling customer inquiries. I am committed to adhering to company policies and ensuring efficiency in all tasks. My journey in the retail and logistics sectors has equipped me with valuable skills that I am eager to apply in future opportunities.

Experience

Work history, roles, and key accomplishments

Bookings Clerk

Motus Ford

Jun 2024 - Present (11 months)

Managed and processed bookings, handling customer inquiries related to services and monitoring the booking schedule for accuracy. Adhered to company policies and gained basic knowledge of service advising, reception, and outbound call center operations.

Data Entry Confidentiality Outbound Calling

Customer Care Assistant

Clothing Junction

Jan 2023 - Present (2 years 5 months)

Managed Point of Sale operations, ensuring smooth and accurate transactions for customers. Contributed to maintaining store standards through merchandising and housekeeping duties.

Merchandise Customer Support POS Operation

Sales Consultant

Truworths Ltd

Jan 2022 - Present (3 years 5 months)

Achieved sales targets and drove sales by building strong customer relationships and implementing effective strategies. Assisted customers on the sales floor and successfully opened new accounts through canvassing and identifying customer needs.

Sales Customer Relationship Management Canvassing Sales Strategy

Cashier

Discount Clothing

Jan 2020 - Present (5 years 5 months)

Operated the Point of Sale system, ensuring accurate transactions and efficient customer checkout. Managed merchandising and housekeeping, while assisting customers on the sales floor.

Point of Sale Merchandise Customer Service

Education

Degrees, certifications, and relevant coursework

Alison Private Institution

Diploma, Maritime Logistics

Grade: In progress

Currently pursuing a Diploma in Maritime Logistics. This program focuses on the intricacies of logistics within the maritime industry, covering areas such as shipping, port operations, and supply chain management.

Global Secondary School

Matric Qualification, General Studies

Completed secondary education, achieving a Matric Qualification. This foundational education provided a broad understanding across various subjects.

IQ Academy

Certificate, Logistics and Transportation Management

Obtained a Certificate in Logistics and Transportation Management. This course provided specialized knowledge in the principles and practices of logistics and transportation.