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@sharonmuthoni1
I am a People & Culture professional driving scalable HR operations.
I am a People & Culture professional with 6+ years of cross-functional experience supporting diverse, multicultural teams across Africa and globally. I focus on building inclusive, people-first cultures and scalable HR structures that enhance impact and experience.
I have led HR operations across Kenya and Uganda, delivering compliant support to 700+ employees and overseeing end-to-end onboarding, offboarding, contract changes and policy execution. I partner closely with payroll, legal and tech teams to ensure timely resolutions and continuously drive process enhancements that reduce cycle times and improve service delivery.
In prior roles I onboarded 100+ hires while maintaining a 98% satisfaction score, achieved a 30% HRIS data improvement and reduced employee documentation processing time by 20%. I rebuilt onboarding processes to increase new-hire satisfaction to 95%, implemented performance systems with strong stakeholder buy-in, and launched wellness and recognition programs that reduced turnover by up to 15%.
I bring a practical, metrics-driven approach to HR operations, talent acquisition, engagement and compliance. I thrive on simplifying complexity, improving data integrity, and scaling HR processes so teams can focus on growth and impact.
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Work history, roles, and key accomplishments
M-KOPA
Apr 2024 - Present (1 year 7 months)
Manage people operations across Kenya and Uganda, delivering seamless, compliant support to 700+ employees and overseeing onboarding, offboarding, contract changes, and policy execution.
Paymentology
Jun 2022 - Jan 2024 (1 year 7 months)
Managed HR processes for remote teams worldwide, onboarding 100+ hires with a 98% satisfaction score and achieving a 30% HRIS data improvement and 20% reduction in documentation processing time.
SunCulture
Mar 2021 - Jun 2022 (1 year 3 months)
Managed end-to-end recruitment with a 90% offer acceptance rate, rebuilt onboarding to 95% satisfaction and reduced time-to-productivity by 15%, and implemented performance and wellness programs that lowered turnover by 15%.
Fuzu
Jan 2020 - Mar 2021 (1 year 2 months)
Managed full recruitment lifecycle for 50+ roles achieving a 98% fill rate and 25% faster time-to-hire; coordinated onboarding for 50+ hires with 95% satisfaction and improved documentation accessibility and retrieval by ~30-40%.
Fuzu
Oct 2018 - Jan 2020 (1 year 3 months)
Led talent acquisition for 50+ positions with a 98% fill rate and reduced time-to-hire by 25%; built talent pipelines that cut time-to-hire by 30% and increased repeat business by 20%.
KCB Bank
Jun 2018 - Aug 2018 (2 months)
Maintained 100% accuracy in HR records, improving audit data retrieval time by 15%, and supported onboarding to ensure new hires completed required steps within their first week.
Degrees, certifications, and relevant coursework
Bachelor of Commerce, Human Resource Management
Completed a Bachelor of Commerce with a focus in Human Resource Management at The Catholic University of Eastern Africa, covering HR principles and organizational management.
Software and tools used professionally
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