Open to opportunities

Sharon Muthoni

@sharonmuthoni1

Message

I am a People & Culture professional driving scalable HR operations.

Kenya

Message

What I'm looking for

I seek a People & Culture role leading HR operations and talent programs in a fast-growing, inclusive company where I can scale processes, improve engagement, and drive measurable people outcomes.

I am a People & Culture professional with 6+ years of cross-functional experience supporting diverse, multicultural teams across Africa and globally. I focus on building inclusive, people-first cultures and scalable HR structures that enhance impact and experience.

I have led HR operations across Kenya and Uganda, delivering compliant support to 700+ employees and overseeing end-to-end onboarding, offboarding, contract changes and policy execution. I partner closely with payroll, legal and tech teams to ensure timely resolutions and continuously drive process enhancements that reduce cycle times and improve service delivery.

In prior roles I onboarded 100+ hires while maintaining a 98% satisfaction score, achieved a 30% HRIS data improvement and reduced employee documentation processing time by 20%. I rebuilt onboarding processes to increase new-hire satisfaction to 95%, implemented performance systems with strong stakeholder buy-in, and launched wellness and recognition programs that reduced turnover by up to 15%.

I bring a practical, metrics-driven approach to HR operations, talent acquisition, engagement and compliance. I thrive on simplifying complexity, improving data integrity, and scaling HR processes so teams can focus on growth and impact.

Experience

Work history, roles, and key accomplishments

M-

Current

HR Operations Lead

Current

M-KOPA

Apr 2024 - Present (1 year 4 months)

Manage people operations across Kenya and Uganda, delivering seamless, compliant support to 700+ employees and overseeing onboarding, offboarding, contract changes, and policy execution.

HR Operations Onboarding Offboarding Compliance Employee Engagement Process Improvement

People Administrator

Paymentology

Jun 2022 - Jan 2024 (1 year 7 months)

Managed HR processes for remote teams worldwide, onboarding 100+ hires with a 98% satisfaction score and achieving a 30% HRIS data improvement and 20% reduction in documentation processing time.

Onboarding HRIS Employee Relations Offboarding Data Integrity Process Optimization Documentation

Senior Associate – People & Culture

SunCulture

Mar 2021 - Jun 2022 (1 year 3 months)

Managed end-to-end recruitment with a 90% offer acceptance rate, rebuilt onboarding to 95% satisfaction and reduced time-to-productivity by 15%, and implemented performance and wellness programs that lowered turnover by 15%.

Recruitment Onboarding Performance Management Employee Engagement Compliance Contract Management Wellness Programs

People Operations Specialist

Fuzu

Jan 2020 - Mar 2021 (1 year 2 months)

Managed full recruitment lifecycle for 50+ roles achieving a 98% fill rate and 25% faster time-to-hire; coordinated onboarding for 50+ hires with 95% satisfaction and improved documentation accessibility and retrieval by ~30-40%.

Onboarding HRIS Compliance Process Improvement Stakeholder Management

Talent Acquisition Specialist

Fuzu

Oct 2018 - Jan 2020 (1 year 3 months)

Led talent acquisition for 50+ positions with a 98% fill rate and reduced time-to-hire by 25%; built talent pipelines that cut time-to-hire by 30% and increased repeat business by 20%.

Talent Acquisition Sourcing Interview Coordination Stakeholder Management ATS Offer Management

HR Intern

KCB Bank

Jun 2018 - Aug 2018 (2 months)

Maintained 100% accuracy in HR records, improving audit data retrieval time by 15%, and supported onboarding to ensure new hires completed required steps within their first week.

Onboarding Data Entry File Management

Education

Degrees, certifications, and relevant coursework

The Catholic University of Eastern Africa

Bachelor of Commerce, Human Resource Management

Completed a Bachelor of Commerce with a focus in Human Resource Management at The Catholic University of Eastern Africa, covering HR principles and organizational management.