Sharen Naicker
@sharennaicker
I’m an administrative professional delivering customer-focused front-office support and accurate data.
South AfricaWhat I'm looking for
I bring over 10 years of experience across reception, administration, customer service, cashier operations, and front-office support. I’m known for strong communication, attention to detail, and staying efficient in fast-paced environments—handling switchboards, enquiries, and day-to-day office workflows with consistency.
In my roles, I managed invoicing and daily reports, supported stock receiving/capturing/issuing, and ensured accurate data through careful tracing work using Traceps, Columbus, and Consumer Bureau Profile. I also contribute creative and customer-facing value through CorelDRAW graphic design and front-office support, paired with a 120-hour TEFL certificate to keep my communication clear and professional.
Experience
Work history, roles, and key accomplishments
Cashier & Admin
Hirsch’s Appliance Store
Sep 2019 - Jan 2022 (2 years 4 months)
Assisted customers with purchases and enquiries while managing switchboard and day-to-day administration. Handled invoicing, daily reports, and stock counts to support accurate front-office operations.
Trace Agent
Strauss Recovery Solutions
Sep 2017 - Jan 2019 (1 year 4 months)
Traced debtors using Traceps, Columbus, and the Consumer Bureau Profile to support recovery activities. Updated customer information accurately and maintained high attention to detail in data capturing.
Graphic Designer & Admin
Show It Signs
Feb 2015 - Sep 2017 (2 years 7 months)
Designed artwork using CorelDRAW and supported front-office operations by taking orders from walk-in customers. Completed manual invoicing and provided customer-facing administrative support.
Receptionist & Administration
RML Promotions CC
Jun 2013 - Sep 2014 (1 year 3 months)
Operated the switchboard, received and directed calls, and provided front-office administrative support. Managed stock receiving and capture, followed up on orders, and completed courier documentation including waybills and casual wages.
Receptionist & Administration
Ice Promotions
Feb 2014 - Jul 2014 (5 months)
Managed incoming calls and supported administrative processes including filing and manual invoicing. Completed courier documentation and handled routine office administration.
Shop Assistant & Cashier
Zoggys Tobacconist & Exclusive Gifts
Mar 2012 - May 2013 (1 year 2 months)
Assisted customers at the point of sale by ringing up sales and providing customer service. Managed merchandising and window displays, and received/captured stock to support daily store operations.
Education
Degrees, certifications, and relevant coursework
Teach TEFL Language School
120-hour TEFL Certificate, Teaching English as a Foreign Language (TEFL)
Completed a 120-hour TEFL certificate program at Teach TEFL Language School in 2019.
Crystal Point Secondary School
Grade 12, Secondary Education
Grade: Grade 12
Completed Grade 12 at Crystal Point Secondary School in 2010.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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