Open to opportunities

Shaquita Arnett

@shaquitaarnett

Message

I resolve customer issues and streamline high-volume operations.

United States

Message

What I'm looking for

I’m seeking a remote Customer Support, Customer Success, or Operations role on a globally distributed team where I can resolve customer challenges, improve processes, manage digital systems, and contribute through clear communication and independent execution.

I support customers and operations across Sam’s Club, Walmart, DuPont Spruance, Vallen, Food Lion, and Amazon, resolving issues quickly while keeping orders, inventory, and documentation accurate.

At Walmart, I managed digital grocery fulfillment and resolved escalations involving missing items, order software glitches, and delivery discrepancies. At Sam’s Club, I translate technical product specifications into clear recommendations, schedule services, track orders, and help members reach positive outcomes.

I bring hands-on experience with CRM, WMS/ERP, SAP, SNR, inventory systems, onboarding, safety compliance, and cross-functional communication. I’m comfortable working independently in fast-paced, remote-friendly environments where detailed execution and customer advocacy matter.

Experience

Work history, roles, and key accomplishments

Current

Tire & Battery Advisor / Member Specialist

Current

Sam's Club

Oct 2025 - Present (11 months)

Deliver specialized technical product recommendations and support to high volumes of members daily, translating complex product specs into easy-to-understand solutions. Troubleshoot customer issues on-the-fly, managing conflict with patience and empathy to maintain high retention and member satisfaction.

Customer Support Troubleshooting Inventory Management SAP Order Tracking Conflict Resolution Active Listening