Shaq Cairo

Called customers on behalf of veterinary clinics to facilitate appointment bookings for their pets. Managed scheduling logistics and maintained clear communication with clients.

Provided direct assistance to customers for diffuser and scent oil purchases, ensuring a positive shopping experience. Responsible for proofreading Dutch content and significantly enhancing inbound sales performance.

Assisted customers with comprehensive travel arrangements, including hotel bookings, flights, and car rentals. Provided support for managing existing reservations and other travel-related services.

Approached potential customers to present and offer products, aiming to secure sales. Successfully converted leads into accepted product offers through persuasive communication.

Recruited individuals, primarily women, who were pre-registered for specific secretarial positions. Managed the full recruitment lifecycle from sourcing to placement.

Managed customer inquiries and resolved issues efficiently using CRM software. Ensured high levels of customer satisfaction through effective communication and problem-solving.

Performed text correction, translation, and product description writing for various projects. Additionally, managed image editing and transcription tasks to support content creation.

Translated diverse texts from English to Dutch, ensuring linguistic accuracy and cultural relevance. Supported sales, telemarketing, and customer service initiatives.

Currently pursuing undergraduate studies in Communication Management. Focusing on developing expertise in strategic communication and organizational management.

Completed high school education, earning the VWO Diploma. Focused on a broad curriculum to prepare for higher education.

Obtained a certificate in Travel Agent Customer Service. Developed skills in assisting customers with reservations and travel-related services.