Open to opportunities

Andrea Williams

@andreawilliams3

Message

Experienced MBA professional in financial services offering reliable remote customer support.

Grenada

Message

What I'm looking for

I seek part-time remote work where I can apply my compliance and customer-support expertise, assist with data entry or administration, and contribute to workflow improvements.

I am an MBA-qualified finance and compliance professional with 10+ years' experience in financial services, compliance, loans management, and customer support. I have a strong track record of processing loan applications accurately, ensuring regulatory compliance, training staff on digital tools, and supporting customers with clear, empathetic communication.

I work effectively in remote and hybrid environments, am comfortable troubleshooting technical barriers, and optimize workflows using cloud storage and collaboration tools. I am seeking part-time online opportunities in customer service, data entry, compliance assistance, or virtual administration where I can provide dependable support and drive operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Compliance Officer

Current

The River Sallee Co-operative Credit Union

Jan 2012 - Present (13 years 10 months)

Processed and managed loan applications with accuracy, ensured regulatory and internal policy compliance, and trained staff on digital tools to improve workflow efficiency over a 10+ year tenure.

Loan Processing & Compliance Customer Support Staff Training Document Management Digital Tools

Senior Branch Advisor

The Co-operative Bank Plc

Jan 2007 - Dec 2011 (4 years 11 months)

Delivered customer support and financial guidance in a fast-paced branch, managed sensitive customer data with confidentiality, and assisted in the digital transition of records between 2007 and 2011.