Shante Jacobs
@shantejacobs
Motivated BBA student with strong customer service, communication, and problem-solving skills.
South AfricaWhat I'm looking for
I am a motivated, detail-oriented Bachelor of Business Administration student with practical customer service experience, having delivered high-quality support and resolved inquiries efficiently. I developed strong written and verbal communication skills while handling complaints professionally and managing customer expectations.
I bring reliable time management, teamwork, and adaptability, and I am eager to contribute to a dynamic organization where I can apply my skills, continue learning, and grow professionally.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
PaperLy
Aug 2024 - Jan 2025 (5 months)
Delivered high-quality customer support, resolved inquiries efficiently, and handled complaints professionally to maintain customer satisfaction. Managed customer expectations and developed strong written and verbal communication skills.
Education
Degrees, certifications, and relevant coursework
RCRosebank College
Bachelor of Business Administration, Business Administration
2022 -
Third-year Bachelor of Business Administration student at Rosebank College, enrolled since 2022 and progressing toward degree completion.
Lawson Brown High School
Grade 12, General Education
Completed Grade 12 (Matric) at Lawson Brown High School in 2021.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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