Shante Bynes
@shantebynes
I am an experienced leader driving process improvement, team performance, and operational results.
United StatesWhat I'm looking for
I am an experienced leader with a strong background guiding teams across social services, healthcare administration, and financial services. I focus on developing efficient processes and aligning teams with organizational goals.
In previous roles I oversaw branch openings and closings, optimized payment collections and AP/AR systems, and prepared cash flow projections and financial reports. I have maintained HIPAA compliance while managing patient records, scheduling, and clerical operations.
In my current positions I support client stability and safety by securing facilities, administering medication assistance according to program rules, and scheduling patients across providers and locations. I prioritize clear communication, confidentiality, and timely referrals to support services.
I am collaborative, detail-oriented, and committed to excellence, with strengths in strategic planning, policy development, and task delegation. I look to contribute to an organization where I can improve operations, support staff development, and deliver outstanding client outcomes.
Experience
Work history, roles, and key accomplishments
Social Services Assistant
Union Mission - Parker's House for Women
Jan 2025 - Present (8 months)
Maintain safety and program compliance by patrolling facilities, inspecting dormitories, enforcing rules, and supporting medication self-administration. Provide client referrals and resources to promote stability and self-sufficiency.
Medical Scheduler
South East Lung Associates
Oct 2024 - Present (11 months)
Manage patient scheduling across providers and locations, handle incoming calls, and follow up to reschedule missed appointments. Maintain confidential patient charts and ensure HIPAA compliance to support clinic efficiency.
Senior MSR/Branch Supervisor
Mercy Federal Credit Union
Jun 2016 - Jan 2019 (2 years 7 months)
Oversaw branch operations including opening/closing, monitored overdrafts, wire transfers, collections and stop payments, and examined loan applications. Optimized payment and recordkeeping systems and prepared cash flow projections and periodic financial reports.
Unit Clerk/Department Coordinator
St. Joseph's Candler Hospital
Sep 2010 - Dec 2017 (7 years 3 months)
Managed unit communications, organized and retrieved medical records, delegated administrative tasks, and documented patient information while maintaining HIPAA compliance. Coordinated labs and dietary instructions to support clinical teams and reduce errors.
Office Assistant / Senior Marketing Rep
Peachtree Medical Equipment
Mar 2008 - Apr 2010 (2 years 1 month)
Performed patient intake, managed inventory and supply orders, coordinated scheduling and payments, and provided front-line customer service while adhering to HIPAA guidelines. Supported billing and clerical processes to maintain office efficiency.
Education
Degrees, certifications, and relevant coursework
SCSavannah Technical College
Marketing Management / Accounting
Completed coursework in Marketing Management and Accounting at Savannah Technical College, concluding in June 2019.
Herschel V. Jenkins High School
High School Diploma, High School
Awarded a High School Diploma from Herschel V. Jenkins High School in May 2007.
Availability
Location
United StatesAuthorized to work in
Job categories
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