At Blackstone Security, I support daily HR operations and assist with recruitment, applicant communication, and hiring processes. I also coordinate onboarding activities and maintain employee records and employment documentation.
I help respond to employee questions about HR policies, payroll processes, and company procedures, and assist with compliance documentation. I also support employee referral programs and help improve hiring and onboarding processes.
As a Virtual Assistant for Remote / Various Clients, I managed emails, calendars, scheduling, and customer inquiries. I also handled data entry, documentation, online research, and confidential records.
Earlier, I worked as a Customer Service Representative at Sutherland Global and IBEX, supporting customers with account questions and service-related concerns. I handled phone, chat, and email interactions and documented customer interactions.
