Shanny Mukunzo
@shannymukunzo
I train ICT students and deliver hands-on IT support, networking, systems installation, and customer service.
KenyaWhat I'm looking for
I'm currently training ICT diploma, certificate, and short-course students at Missions of Hope International Technical Training Institute, covering ICT, operating systems, database management systems, ethics, communication skills, assessments, and lesson planning.
I've supported ICT operations at Kenya Prisons Service, Kenya Ports Authority, and the County Government of Mombasa through hardware and software installation, troubleshooting, user support, network cabling, data migration, and configuration of SAP, CATOS, LAIFORMS, STS, and IFMIS. I also bring customer service, debt collection, sales, and CRM experience from Boresha Credit and Services Limited and Mombasa Real Estate Agents.
Experience
Work history, roles, and key accomplishments
ICT Trainer
Missions of Hope International Technical Training Institute
Apr 2024 - Present (2 years 5 months)
Training ICT diploma and certificate students on introduction to ICT, ethics, operating systems, and communication skills. Also training short course students in computer applications and database management systems, and handling help desk responsibilities.
Education
Degrees, certifications, and relevant coursework
Kiriri Women's University of Science and Technology
Bachelor of Business Information Technology, Business Information Technology
2016 - 2020
Grade: Second Class Lower
Pursued a Bachelor of Business Information Technology, graduating with Second Class Lower honors.
Othaya Girls Secondary School
Kenya Certificate of Secondary Education, High School
2012 - 2015
Grade: B-
Completed secondary education, earning a Kenya Certificate of Secondary Education (KCSE) with a grade of B-.
Ganze Primary School
Kenya Certificate of Primary Education, Primary Education
2004 - 2011
Grade: 329 marks
Completed primary education, achieving 329 marks in the Kenya Certificate of Primary Education (KCPE).
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Shanny?
You can contact Shanny and 90k+ other talented remote workers on Himalayas.
Message ShannyGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
