Open to opportunities

Shannon Meek

@shannonmeek

Message

Senior retail operations leader driving KPI performance and team development.

Canada

Message

What I'm looking for

I seek an immediate-start remote role in operations or people leadership where I can lead distributed teams, improve operational performance, deliver training, and manage customer escalations while driving KPI and payroll efficiency.

I am a senior retail and operations leader with 15+ years of progressive management experience, known for leading the largest district in-banner and consistently delivering top-tier payroll efficiency, sales performance, and shrink control. I excel at managing distributed teams through structured coaching, performance reviews, workforce planning, and standardized operational processes that improve consistency and results across multiple locations.

I have a strong record in compliance, training, corrective action, succession planning, and customer escalation resolution, and I seek an immediate-start remote role focused on operations, people leadership, workforce coordination, training, or customer escalation support where I can apply my experience to drive measurable operational improvements.

Experience

Work history, roles, and key accomplishments

Current

District Manager

Current

YM Inc.

May 2022 - Present (4 years 1 month)

Lead the largest district overseeing 10 stores, consistently top-ranked for payroll efficiency and KPI performance while meeting sales and productivity targets; managed store managers, budgets, and compliance across locations.

Operations Management People Leadership Labour Budgeting KPI Analysis Compliance Workforce Planning Performance Management Training

Senior Manager

YM Inc.

Apr 2018 - May 2022 (4 years 1 month)

Directed daily operations for high-volume locations, optimizing staffing and payroll while delivering training and resolving escalations to consistently surpass sales, shrink, and KPI targets.

Loss Prevention Training Delivery Customer Escalation Performance Tracking Operational Compliance Store Operations Scheduling

District Visual Merchandiser

YM Inc.

Jun 2013 - May 2016 (2 years 11 months)

Supported operations and visual execution across 4 stores, trained managers, analyzed weekly performance to inform merchandising decisions, and acted as direct supervisor during district manager absences.

Visual Merchandising Performance Analysis Action Planning Escalation Management