At Hudson’s Bay, I direct business and operational performance across a 10-location retail portfolio generating $120M+ in annual revenue. I oversee operational execution, budgets, profitability, and customer experience.
I monitor business KPIs and financial performance, then implement targeted improvement plans. Process optimization, workforce planning, and inventory management have improved operational efficiency by 30–40%.
At Cartier, I directed regional operations across 15 luxury retail boutiques generating $220M+ annually. I worked with Boutique Managers on performance priorities and leadership development, and coordinated regional initiatives across functions.
Earlier, at CBRE Canada, I managed facilities and workplace operations across commercial sites, including preventive maintenance and contractor performance. I hold an Advanced Diploma in Business Administration from George Brown College.
