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Shannis Mutunzi

@shannismutunzi

I support customers, sales operations, and digital engagement across hospitality and retail.

Zimbabwe
Message

What I'm looking for

I'm looking for a customer service, sales, remote administrative support, or social media role where I can communicate with clients, support daily operations, build digital engagement skills, and work flexible hours.

I've supported customer-facing operations at LIVIERE CAR IMPORTATION, BELLA ZURI, and CAPPELLO RESTAURANT AND BAR, handling payments, enquiries, sales follow-ups, records, reservations, and guest support.

I'm currently developing my social media marketing skills in strategy, content planning, engagement, audience needs, and performance metrics. I'm available for remote work and bring professional written and telephone communication, administrative support, and reliable customer service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IM

Institute of Commercial Management

Advanced Diploma, Tourism and Business Studies

Grade: Pass

Completed an Advanced Diploma in Tourism and Business Studies with a Pass grade.

IM

Institute of Commercial Management

Diploma, Tourism and Business Studies

Grade: Pass

Completed a Diploma in Tourism and Business Studies with a Pass grade.

IM

Institute of Commercial Management

Diploma, Travel and Tourism

Grade: Pass

Completed a Diploma in Travel and Tourism with a Pass grade.

RH

Ruya Adventist High

Ordinary Level Certificate, General Studies

Grade: Pass

Completed Ordinary Level Certificate with a Pass grade.

Tech stack

Software and tools used professionally

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